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    Jellyfin Forum Support Troubleshooting dropped frames

     
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    dropped frames

    Trouble with dropped frames on direct stream
    salingthehighseas
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2023 Oct
    Reputation: 0
    Country:United States
    #1
    2023-10-24, 08:36 PM
    Hello fellow Jellyfin users I am having some trouble with dropped frames and stuttering. This problem only happens when I am playing a movie through firefox web-browser on Desktop computer (Dell i7-4790, 16GB RAM, RX6600 Graphics Card) . Surprisingly when streaming on my Iphone 13 using the firefox mobile app I don't have any issues very smooth stream no strange dead or blocky pixels.   I do have hardware trans coding enabled as I have an HP-EliteDesk 800 G4 with an Intel i5-8500 (iGPU specs: Intel CoffeeLake-S GT2 [UHD Graphics 630] w/ 8GB of RAM. 

    Below you will see the video playback information:

    Jelly-fin Version: 10.8.11
    Operating System: Linux (JF running in docker container)
    Architecture: X64


    Playback Info
    Player:
    Html Video Player
    Play method:
    Direct playing
    Protocol:
    http
    Stream type:
    Video
    Video Info

    Player dimensions:
    2560x1307
    Video resolution:
    1920x1072
    Dropped frames:
    1629
    Corrupted frames:
    0
    Original Media Info

    Container:
    mp4
    Size:
    1.9 GiB
    Bitrate:
    2.5 Mbps
    Video codec:
    H264 High
    Video bitrate:
    2.2 Mbps
    Video range type:
    SDR
    Audio codec:
    AAC LC
    Audio bitrate:
    285 kbps
    Audio channels:
    6
    Audio sample rate:
    48000 Hz


    Playback Info

    Player:
    Html Video Player
    Play method:
    Direct playing
    Protocol:
    http
    Stream type:
    Video
    Video Info

    Player dimensions:
    2560x1307
    Video resolution:
    1920x1072
    Dropped frames:
    1629
    Corrupted frames:
    0
    Original Media Info

    Container:
    mp4
    Size:
    1.9 GiB
    Bitrate:
    2.5 Mbps
    Video codec:
    H264 High
    Video bitrate:
    2.2 Mbps
    Video range type:
    SDR
    Audio codec:
    AAC LC
    Audio bitrate:
    285 kbps
    Audio channels:
    6
    Audio sample rate:
    48000 Hz

    I also have a secondary question. I have some media that that is video encoded as 4K HEVC SDR and audio is, AAC - 5.1 Default. All of my client side devices are unable to stream this codec. Is it possible to do a permanent re-encoding of this media?  

    Thank you for any advice or guidance.
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    Messages In This Thread
    dropped frames - by salingthehighseas - 2023-10-24, 08:36 PM
    RE: dropped frames - by Deleted User - 2023-10-24, 08:53 PM
    RE: dropped frames - by TheDreadPirate - 2023-10-24, 09:02 PM
    RE: dropped frames - by bitmap - 2023-10-24, 09:06 PM

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