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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification Missing metadata for new items until force refreshed

     
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    Missing metadata for new items until force refreshed

    LeviSnoot
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    Junior Member

    Posts: 22
    Threads: 4
    Joined: 2023 Sep
    Reputation: 1
    Country:Sweden
    #1
    3 hours ago
    I'm having a bit of an odd issue which is difficult for me to troubleshoot as the logs don't seem helpful for it and I migrated to a mergefs volume around the time 10.11.0 came out, which incidentally seems to be around the time this issue started happening.

    When a new item is added to my Jellyfin instance from a library scan, it seems that most of the time, the majority of its metadata does not populate for the item. Images work, but nothing else. I deliberately do not use Jellyfin's built in metadata grabbers, instead relying fully on TinyMediaManager to create NFO's and images. This workflow has worked fine until recently, where metadata such as titles, tvdb/tmdb ID's, year, plot/description etc. do not populate. I've found that if I force refresh the metadata for the item(s) in question, the metadata does populate. This is of course far from ideal, as it requires manual intervention from me in order to have a functional library. In the past, a regular library scan has been sufficient for the metadata to populate and update correctly.

    Environment:

    Global:
    OS: Debian 13 (6.12.48+deb13-amd64)


    Library paths: /mnt/pool/{tv|movies|shorts|books|comics}
    Path/file ownership: media:media (1001:1001)
    Path/file permissions: 776/-rwxrwxrw-
    Users in the media group: media, root, levi, jellyfin (I know this is likely insecure, but none of the files owned by media are sensitive)


    Jellyfin:
    Environment: apt install 
    Version: 10.11.2
    Jellyfin service user/group: jellyfin:jellyfin

    JF Library settings (using TV Show library as example):
    Folders: /mnt/pool/tv
    Enable the library: Checked
    Preferred download language: English
    Country/Region: United States
    Special season display name: Specials
    Prefer embedded titles over filenames: Checked
    Prefer embedded titles over filennames for extras: Unchecked
    Prefer embedded episode information over filenames: Checked
    Disable different types of embedded subtitles: Allow All
    Enable real time monitoring: Checked
    Automatically add to collection: Unchecked
    Metadata downloaders (TV Shows):
    - TheMovieDb: Unchecked
    - TheTVDB: Unchecked
    - The Open Movie Database: Unchecked
    - Missing Episode Fetcher: Unchecked
    Metadata downloaders (Seasons):
    - TheMovieDb: Unchecked
    - TheTVDB: Unchecked
    Metadata downloaders (Episodes):
    - TheMovieDb: Unchecked
    - TheTVDB: Unchecked
    - The Open Movie Database: Unchecked
    Automatically refresh metadata from the internet: Never
    Metadata savers:
    - Nfo: Unchecked
    Image fetchers (TV Shows):
    - TheMovieDb: Unchecked
    - TheTVDB: Unchecked
    Image fetchers (Seasons):
    - TheMovieDb: Unchecked
    - TheTVDB: Unchecked
    Image fetchers (Episodes):
    - Embedded Image Extractor: Checked
    - Screen Grabber: Checked
    - TheMovieDb: Unchecked
    - TheTVDB: Unchecked
    - The Open Movie Database: Unchecked
    Save artwork into media folders: Unchecked
    Automatically merge series that are spread across multiple folders: Unchecked
    Media Segment Providers:
    - Intro Skipper: Checked
    Enable trickplay image extraction: Checked
    Extract trickplay images during the library scan: Unchecked
    Save trickplay images next to media: Unchecked
    Enable chapter image extraction: Checked
    Extract chapter images during library scan: Unchecked

    TinyMediaManager:
    Environment: Docker
    Container UID/GID: 1001:1001

    If anyone has clues to help me I'd be very appreciative! To me it seems like a file permissions thing, but as you can see, my libraries have very open permissions. I'm not seeing anything in the logs that alludes to inaccessible files either.
    JF Server Specs:
    • CPU: Intel Core i5-11400
    • GPU: Intel Arc A310
    • Motherboard: ASRock H510M-ITX/ac
    • RAM: G.Skill 16GB (2x8GB) Value 2666MHz CL19 DDR4
    • PSU: Silverstone SX300-B 80+ Bronze SFX
    • OS: Debian 13
    • JF: 10.11.2
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    Missing metadata for new items until force refreshed - by LeviSnoot - 3 hours ago

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