Yesterday, 01:18 AM
(This post was last modified: Yesterday, 01:41 AM by GreenDruid. Edited 1 time in total.
Edit Reason: Included error from log file
)
Just had an issue after updating to 10.11.3 on Windows 11. I was unable to access any libraries stored on my external drives but could still access libraries on an internal one. When trying to play a film the player tries to load the media but the spinning circle would just spin and nothing happens. I did access the logs and this was the error:
[2025-11-18 01:27:29.976 +00:00] [ERR] [24] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: "Incorrect function. : 'F:\Media\Movies\The Adjustment Bureau (2011)\The Adjustment Bureau (2011).mkv'". URL "GET" "/Users/bb8fc2a820eb41e5ab50a643e4b56351/Items/ba12fa4f1f25dcd0d45ace4224d9b803".
I uninstalled and reinstalled 10.11.3 a total of 3 times but unfortunately this didn’t solve the issue. In the end I uninstalled 10.11.3, deleted my Jellyfin data folder, then reinstalled 10.11.2. Everything seems to be working again.
To try and recreate it I did upgrade again to 10.11.3 leaving the Jellyfin data folder intact and once again all media in libraries on external drives is unplayable. Downgrading to 10.11.2 allowed all media tp be played.
Cheers for all the hard work.
[2025-11-18 01:27:29.976 +00:00] [ERR] [24] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: "Incorrect function. : 'F:\Media\Movies\The Adjustment Bureau (2011)\The Adjustment Bureau (2011).mkv'". URL "GET" "/Users/bb8fc2a820eb41e5ab50a643e4b56351/Items/ba12fa4f1f25dcd0d45ace4224d9b803".
I uninstalled and reinstalled 10.11.3 a total of 3 times but unfortunately this didn’t solve the issue. In the end I uninstalled 10.11.3, deleted my Jellyfin data folder, then reinstalled 10.11.2. Everything seems to be working again.
To try and recreate it I did upgrade again to 10.11.3 leaving the Jellyfin data folder intact and once again all media in libraries on external drives is unplayable. Downgrading to 10.11.2 allowed all media tp be played.
Cheers for all the hard work.