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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification HDD issue - Media Scanning and Displaying but not Playing

     
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    HDD issue - Media Scanning and Displaying but not Playing

    Jellyfin Windows install has issues playing - but not displaying - content from one specific external hard drive.
    pepprcabbg
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    Joined: 2025 Dec
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    Country:United States
    #3
    5 hours ago
    If I understand you correctly, the media currently on S: "Shows" does work on other drives. Before I moved them to S:, the episodes were on two other external hard drives, which were both able to play on Jellyfin without issue. I just tried try moving something from D: that Jellyfin was able to play onto the S: drive - same issue. Scanned in correctly, displaying on the episode listing, but when I go to play it, it doesn't pull anything up, just endlessly buffers.

    Both drives are connected with USB 3.0, the new drive has the SuperSpeed logo so I just shut down Jellyfin and moved it to my computer's SS USB port to see if that makes a difference. Doesn't seem to.

    Thanks for taking the time to respond! Do you remember what your fix was?
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    Messages In This Thread
    HDD issue - Media Scanning and Displaying but not Playing - by pepprcabbg - 8 hours ago
    RE: HDD issue - Media Scanning and Displaying but not Playing - by esjaysee - 6 hours ago
    RE: HDD issue - Media Scanning and Displaying but not Playing - by pepprcabbg - 5 hours ago
    RE: HDD issue - Media Scanning and Displaying but not Playing - by esjaysee - 5 hours ago
    RE: HDD issue - Media Scanning and Displaying but not Playing - by esjaysee - 4 hours ago

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