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    Jellyfin Forum Support Troubleshooting Transcoding Gremlin

     
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    Transcoding Gremlin

    Cannot find the reason server refuses direct playback
    alleycat
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    Posts: 113
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    Country:United States
    #2
    3 hours ago
    (3 hours ago)Crispy_Cat Wrote: I have been diagnosing a playback issue for a while. My server is running relatively low end hardware, but I am not running large files through it. Media is served through tailscale, which is consistent within my local and remote devices, to make things simple. When playing videos on my phone, it will end playback after 1-5 seconds, displaying only the thumbnail image. I can see in my server dashboard ffmpg is using over 100% cpu. After ensuring transcoding is disabled in the jellyfin dashboard, the issue persists. I then transcoded everything to h.264/AAC with no luck.

    I had this same issue on my google chromecast, which seems to be solved by swapping to my ONN 4K Plus. I can further verify it's not a corrupted file or larger size than my bandwidth allows, as I can watch the video through a remote network file browser. There is no subtitles for most of my library, so I dont think its a problem there either. 

    Providing the logs for someone smarter than me, I cant figure out how to read them for the life of me. Would still consider myself a beginner to self hosting in general, so apologies in advance if I've provided too little or wonky information. Ive followed offical and unnofical troubleshooting guides with no luck. The forum is really my last option as im about ready to throw my hat down.

    Log: https://pastebin.com/xeYfkjnV

    Try lowering the Bitrate on your phones Jellyfin client to something like 15/Mbps and let the server transcode the video to the phone.
    Jellyfin 10.11.4 on Ubuntu 24.04.3 LTS, OptiPlex 7050 i7-6700 32GB ram (headless)
    Arc A310, TrueNAS Mini R Raidz2 45 TiB, Netgate 4200 PFsense/HAproxy

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    Messages In This Thread
    Transcoding Gremlin - by Crispy_Cat - 3 hours ago
    RE: Transcoding Gremlin - by alleycat - 3 hours ago

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