2023-10-28, 12:01 AM
Just to doublecheck, you have subtitles correct (you can run ffprobe $file and you should see something like: Stream #0:0 Video; Stream #0.2(eng): Subtitle: ass (or whatever format these are in)? As long as you see one of your streams are a Sub stream you have them and it may be a client issue (either unsupported subtitle format or subtitles are not supported). You can 'burn in' the subtitles using handbrake (or ffmpeg) outside of JF. I think JF has burn-in options (Dashboard -> playback -> transcoding and ensure "Allow Subtitle Extraction on the fly" is unchecked) but if you can't select a subtitle stream in the device, then your client may not be requesting/able to see the sub options? In that case the easiest option is probably burning them in outside JF (unless someone has a better solution)