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    Jellyfin Forum Support Troubleshooting SOLVED: Jellyfin repeatedly not detecting all media and deleting cache

     
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    SOLVED: Jellyfin repeatedly not detecting all media and deleting cache

    TranceState
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    Posts: 5
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    Joined: 2023 Nov
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    Country:United Kingdom
    #1
    2023-11-04, 12:20 PM (This post was last modified: 2023-11-11, 10:51 AM by TranceState. Edited 2 times in total.)
    I have this repeating issue where Jellyfin is seemingly removing all cached copies of my media. When this happens, here's what my Jellyfin dashboard looks like:

    [Image: upTLobT.png]

    Doing a refresh of metadata and using any available options doesn't work and Jellyfin doesn't pick up any of my media. Here's my environment:

    Jellyfin version: 10.8.11
    Docker container using image jellyfin/jellyfin
    Host server: Debian 12
    Storage: NAS mounted by NFS at startup
    Additional: My server does power off daily at 4am and then powers back on at 9am (mounting the NFS in fstab). NFS storage is available at all times while the host is online.

    I've had this issue happen a few times in the past, but it would happen on average once every few months. The only solution I have found is to remove the Jellyfin container, pull a new container, and then refresh metadata, at this point Jellyfin recognises my media and populates the cache directory and retrieves metadata. I was fine dealing with this as it only happened once every few months.

    In the last week, I have reinstalled OS on my host server (went from Ubuntu 22.04 LTS previously to Debian 12 now), installed Docker, and then copied over the cache and config directories from my old server to the new and then continued using Jellyfin on my new server which picked up where I was on my old server jsut fine and worked okay for a day or two. Since then, this issue is now happening again but now it's almost daily. Same thing where the only way I can seemingly get Jellyfin to pick up the media is to destroy container and start a new one.

    I've attached logs, hopefully these are of use. Does anybody have any idea on what is causing this?


    Attached Files
    .txt   log_20231104-Part3.txt (Size: 164.37 KB / Downloads: 88)
    .txt   log_20231104-Part1.txt (Size: 185.17 KB / Downloads: 142)
    .txt   log_20231104-Part2.txt (Size: 146.88 KB / Downloads: 95)
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    Messages In This Thread
    Jellyfin repeatedly not detecting all media and deleting cache - by TranceState - 2023-11-04, 12:20 PM
    RE: Jellyfin repeatedly not detecting all media and deleting cache - by bitmap - 2023-11-04, 05:33 PM
    RE: Jellyfin repeatedly not detecting all media and deleting cache - by TranceState - 2023-11-04, 05:57 PM
    RE: Jellyfin repeatedly not detecting all media and deleting cache - by TranceState - 2023-11-05, 10:58 AM
    RE: Jellyfin repeatedly not detecting all media and deleting cache - by TranceState - 2023-11-11, 10:50 AM

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