2023-06-29, 10:40 PM
I suspect that there is something different about the encoding or containerization of the files in question, or the codecs that they're using. Can you share the media info both for files that are working as well as the files that do not. Any ffmpeg logs produced for the streams in question would also be helpful. You can find those in the logs section of your server dashboard. Also what is the client device being used here? That may also be relevant.