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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting What's my problem?

     
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    What's my problem?

    Trying to stream content but inconsistent in different types
    ClearlyNotNeo
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    Posts: 2
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    Joined: 2023 Nov
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    #3
    2023-11-28, 12:03 AM
    (2023-11-27, 11:54 PM)tmsrxzar Wrote: that's quite a post and i can clearly see there is "a" problem but i fail to see what it is from all that information

    start with what client is failing, they are not all the same and each can have quirks

    All. I used Swiftfin or Jellyfin for iOS, JellyFin Web Windows, Jellyfin for Mac. All seem to fail.

    (2023-11-27, 11:54 PM)tmsrxzar Wrote: next what it ISN'T doing is playing a 1080p movie encoded in h264; but what IS it doing instead? buffering, stopping, skipping, flashing, bad colors etc?
    Buffering.. just the spinner

    (2023-11-27, 11:54 PM)tmsrxzar Wrote: is the client trying to use direct playback or not?

    Tried both, same result

    (2023-11-27, 11:54 PM)tmsrxzar Wrote: what audio codecs are in use; f.e. my device will freeze due to DTSHD-MA but has nothing to do with video
    Hmmm it's the default one never checked, never thought to check thanks for the idea.

    (2023-11-27, 11:54 PM)tmsrxzar Wrote: are there any subtitles in the video; sometimes these can cause issues

    Yes they are, didn't know that was a possibility, will try turning off

    (2023-11-27, 11:54 PM)tmsrxzar Wrote: mediainfo output for the video could answer a lot of that
    providing a server log can further provide answers
    and if there is an ffmpeg log it will be most informative about codecs etc; if not then a mediainfo output would be useful
    Will gather all the information regarding this
    (2023-11-27, 11:54 PM)tmsrxzar Wrote: be sure all personal information is redacted, api keys, ips, domains etc. but please use the word "REDACTED" as it will be clear that it is there and not lead to a misconfiguration guess

    Gotcha! Thank you for patient and time. Sorry for the rant post. Will gather everything related to that.
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    Messages In This Thread
    What's my problem? - by ClearlyNotNeo - 2023-11-27, 11:16 PM
    RE: What's my problem? - by tmsrxzar - 2023-11-27, 11:54 PM
    RE: What's my problem? - by ClearlyNotNeo - 2023-11-28, 12:03 AM

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