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    Jellyfin Forum Support Troubleshooting Transcoding error

     
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    Transcoding error

    Freeq
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2024 Nov
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    Country:Poland
    #1
    2024-12-02, 03:56 PM (This post was last modified: 2024-12-02, 03:59 PM by Freeq. Edited 2 times in total.)
    Hello. I have recently made first server with my Mini-PC n100 CPU, I tried to transcode this remux movie on my phone and i'm getting this error. I'm using CasaOS, and Ubuntu 24 as main OS.

    ffmpeg version 7.0.2-Jellyfin Copyright © 2000-2024 the FFmpeg developers
      built with gcc 13 (Ubuntu 13.2.0-23ubuntu4)
      configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
      libavutil      59.  8.100 / 59.  8.100
      libavcodec    61.  3.100 / 61.  3.100
      libavformat    61.  1.100 / 61.  1.100
      libavdevice    61.  1.100 / 61.  1.100
      libavfilter    10.  1.100 / 10.  1.100
      libswscale      8.  1.100 /  8.  1.100
      libswresample  5.  1.100 /  5.  1.100
      libpostproc    58.  1.100 / 58.  1.100
    libva info: VA-API version 1.22.0
    libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
    libva info: Found init function __vaDriverInit_1_22
    libva info: va_openDriver() returns 0
    libva info: VA-API version 1.22.0
    libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
    libva info: Found init function __vaDriverInit_1_22
    libva info: va_openDriver() returns 0
    [AVHWDeviceContext @ 0x5e9436a81e80] Failed to get number of OpenCL platforms: -1001.
    Device creation failed: -19.
    Failed to set value 'opencl=ocl@va' for option 'init_hw_device': No such device
    Error parsing global options: No such device

    How can I fix it?
    These are my transcoding settings:


    Attached Files Thumbnail(s)
       
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
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    Joined: 2023 Jun
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    Country:United States
    #2
    2024-12-02, 10:42 PM
    Did you add the Intel OpenCL docker mod?

    https://github.com/linuxserver/docker-mo...encl-intel

    Put this in the environment variables.

    Code:
    DOCKER_MODS=linuxserver/mods:jellyfin-opencl-intel
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Freeq
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2024 Nov
    Reputation: 0
    Country:Poland
    #3
    2024-12-03, 05:36 AM
    (2024-12-02, 10:42 PM)TheDreadPirate Wrote: Did you add the Intel OpenCL docker mod?

    https://github.com/linuxserver/docker-mo...encl-intel

    Put this in the environment variables.

    Code:
    DOCKER_MODS=linuxserver/mods:jellyfin-opencl-intel


    Thank you that fixed it 🙂
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