SOLVED: Transcoding not working with A310

[Bw00d21]

I'm having a hell of a time getting transcoding to work with the Arc A310. 


Setup is:
Dell Optiplex 5050 SFF
Windows Server 2025 (Activated)
Core i5-7600
64gb of Ram
Sparkle Eco Arc A310
4TB HDD to store Media
256gb SSD for OS and Apps
JF Server Version 10.10.1
Intel Driver updated to lates. Ver 32.0.101.6297

It will playback if Quality is set to auto. If I drop the bitrate to force a transcode, it will give a Playback error. What's more confusing, when I used JF on my iPhone, it would transcode. When I use a Web browser or the Windows Player, it will break. 

I've attached my setup images. I've tried Enabling Tone Mapping and VPP tone Mapping, both do not work.

I have QSV Device set to 1 as this i5 is an iGPU which is set to GPU 0 0 in Task Manager, A310 shows GPU 1

I'm ripping my hair out! (what I have left anyways)

If there is any more info you need to help please let me know. I've tried to provide the same info others have shared in my searches here. 

Thanks in advance!

Log:

{"Protocol":0,"Id":"63a69e30cf1e41f7a1675fcfca089294","Path":"D:\\Media\\Movies\\White House Down (2013)\\White House Down (2013).mp4","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mov,mp4,m4a,3gp,3g2,mj2","Size":2097143064,"Name":"White House Down (2013)","IsRemote":false,"ETag":"448ab2fb891a1afe4a454a5fe043526b","RunTimeTicks":78929684170,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"h264","CodecTag":"avc1","Language":"und","ColorRange":null,"ColorSpace":"bt709","ColorTransfer":null,"ColorPrimaries":"bt709","DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/24000","CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"1080p H264 SDR","NalLengthSize":"4","IsInterlaced":false,"IsAVC":true,"ChannelLayout":null,"BitRate":2027723,"BitDepth":8,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":802,"Width":1920,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"ReferenceFrameRate":23.976025,"Profile":"High","Type":1,"AspectRatio":"2.40:1","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p","Level":41,"IsAnamorphic":false},{"Codec":"aac","CodecTag":"mp4a","Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/48000","CodecTimeBase":null,"Title":"GPAC ISO Audio Handler","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"GPAC ISO Audio Handler - English - AAC - Stereo - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"stereo","BitRate":93745,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":2,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":"LC","Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":2125581,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}

ffmpeg -analyzeduration 200M -probesize 1G -f mov,mp4,m4a,3gp,3g2,mj2 -init_hw_device d3d11va=dx11:1 -init_hw_device qsv=qs@dx11 -filter_hw_device qs -hwaccel d3d11va -hwaccel_output_format d3d11 -noautorotate -threads 2 -i file:"D:\Media\Movies\White House Down (2013)\White House Down (2013).mp4" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 av1_qsv -preset veryfast -b:v 1406255 -maxrate 1406255 -bufsize 2812510 -profile:v:0 main -level 53 -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,hwmap=derive_device=qsv,vpp_qsv=w=1280:h=534:format=nv12" -codec:a:0 libfdk_aac -ac 2 -ab 93745 -ar 48000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "C:\ProgramData\Jellyfin\Server\cache\transcodes\e292b934a0a0fc7728cf82a5f2de7bd3-1.mp4" -start_number 0 -hls_segment_filename "C:\ProgramData\Jellyfin\Server\cache\transcodes\e292b934a0a0fc7728cf82a5f2de7bd3%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "C:\ProgramData\Jellyfin\Server\cache\transcodes\e292b934a0a0fc7728cf82a5f2de7bd3.m3u8"


ffmpeg version 7.0.2-Jellyfin Copyright © 2000-2024 the FFmpeg developers
  built with clang version 18.1.8
  configuration: --cc=clang --pkg-config-flags=--static --extra-cflags=-I/clang64/ffbuild/include --extra-ldflags=-L/clang64/ffbuild/lib --prefix=/clang64/ffbuild/jellyfin-ffmpeg --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-ptx-compression --enable-lto=thin --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-d3d12va --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
  libavutil      59.  8.100 / 59.  8.100
  libavcodec    61.  3.100 / 61.  3.100
  libavformat    61.  1.100 / 61.  1.100
  libavdevice    61.  1.100 / 61.  1.100
  libavfilter    10.  1.100 / 10.  1.100
  libswscale      8.  1.100 /  8.  1.100
  libswresample  5.  1.100 /  5.  1.100
  libpostproc    58.  1.100 / 58.  1.100
[AVHWDeviceContext @ 00000240ff26e780] Using device 8086:5912 (Intel® HD Graphics 630).
[AVHWDeviceContext @ 00000240ff308d00] Error creating a MFX session: -9.
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'file:\Media\Movies\White House Down (2013)\White House Down (2013).mp4':
  Metadata:
    major_brand    : isom
    minor_version  : 1
    compatible_brands: isomavc1
    creation_time  : 2013-10-10T20:52:22.000000Z
  Duration: 02:11:32.97, start: 0.000000, bitrate: 2125 kb/s
  Stream #0:0[0x1](und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709/bt709/unknown, progressive), 1920x802 [SAR 1:1 DAR 960:401], 2027 kb/s, 23.98 fps, 23.98 tbr, 24k tbn (default)
      Metadata:
        creation_time  : 2013-10-10T20:52:22.000000Z
        handler_name    : video.264#trackID=1:fps=23.976 - Imported with GPAC 0.5.0-rev
        vendor_id      : [0][0][0][0]
  Stream #0:1[0x2](eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 93 kb/s (default)
      Metadata:
        creation_time  : 2013-10-10T20:52:35.000000Z
        handler_name    : GPAC ISO Audio Handler
        vendor_id      : [0][0][0][0]
Stream mapping:
  Stream #0:0 -> #0:0 (h264 (native) -> av1 (av1_qsv))
  Stream #0:1 -> #0:1 (aac (native) -> aac (libfdk_aac))
Press [q] to stop, [?] for help
[Parsed_vpp_qsv_2 @ 000002408a91c900] Error querying VPP params: unsupported (-3)
[Parsed_vpp_qsv_2 @ 000002408a91c900] Failed to configure output pad on Parsed_vpp_qsv_2
[vf#0:0 @ 000002408a3bf880] Error reinitializing filters!
[vf#0:0 @ 000002408a3bf880] Task finished with error code: -40 (Function not implemented)
[vf#0:0 @ 000002408a3bf880] Terminating thread with return code -40 (Function not implemented)
[vost#0:0/av1_qsv @ 00000240860a1380] Could not open encoder before EOF
[vost#0:0/av1_qsv @ 00000240860a1380] Task finished with error code: -22 (Invalid argument)
[vost#0:0/av1_qsv @ 00000240860a1380] Terminating thread with return code -22 (Invalid argument)
[out#0/hls @ 000002408609e5c0] Nothing was written into output file, because at least one of its streams received no packets.
frame=    0 fps=0.0 q=0.0 Lsize=      0KiB time=N/A bitrate=N/A speed=N/A   
Conversion failed!

[wenzelja]

Typically, on Dell systems (I also have an Optiplex), once you install a dGPU (ARC, NVIDIA, what have you), the motherboard disables the iGPU. Is Windows Device Manager really seeing both devices active? Have you ensured the dGPU has the latest video drivers installed and can you verify all other functions of the GPU are working, maybe use a benchmark tool? Maybe go into BIOS and force disable the iGPU, if possible and retry.

[Bw00d21]

Typically, on Dell systems (I also have an Optiplex), once you install a dGPU (ARC, NVIDIA, what have you), the motherboard disables the iGPU.  Is Windows Device Manager really seeing both devices active?  Have you ensured the dGPU has the latest video drivers installed and can you verify all other functions of the GPU are working, maybe use a benchmark tool?  Maybe go into BIOS and force disable the iGPU, if possible and retry.

I just ran a GPU test using Novabench. It is indeed using the Arc310 card. iGPU isn't being used at all. Driver is up to date as well. 

I tried leaving "QSV Device" blank, it still comes up with the same Error.

[TheDreadPirate]

Remove "1" from the QSV device. If it is blank, the Intel driver will auto select the GPU. Since you disabled the iGPU, there is no concern of the driver selecting the iGPU.

[Bw00d21]

Remove "1" from the QSV device.  If it is blank, the Intel driver will auto select the GPU.  Since you disabled the iGPU, there is no concern of the driver selecting the iGPU.

Thank you for the reply. Unfortunatelyately this did not work. 

Here is the log after leaving it blank. 

And to confirm, I changed Transcoding to None, saved, restarted JF, then changed back to QSV, save, and tried. 

{"Protocol":0,"Id":"09d3aaa4b50c35069213296bc4c5f0cb","Path":"D:\\Media\\Movies\\Ratchet \u0026 Clank (2016)\\Ratchet \u0026 Clank (2016).mp4","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mov,mp4,m4a,3gp,3g2,mj2","Size":1534667325,"Name":"Ratchet \u0026 Clank (2016)","{"Protocol":0,"Id":"09d3aaa4b50c35069213296bc4c5f0cb","Path":"D:\\Media\\Movies\\Ratchet \u0026 Clank (2016)\\Ratchet \u0026 Clank (2016).mp4","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mov,mp4,m4a,3gp,3g2,mj2","Size":1534667325,"Name":"Ratchet \u0026 Clank (2016)","IsRemote":false,"ETag":"974c8952414fc521ca8b999d4fe0eb0c","RunTimeTicks":56473600000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"h264","CodecTag":"avc1","Language":"und","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/13978","CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"1080p H264 SDR","NalLengthSize":"4","IsInterlaced":false,"IsAVC":true,"ChannelLayout":null,"BitRate":2048062,"BitDepth":8,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":800,"Width":1920,"AverageFrameRate":23.975986,"RealFrameRate":23.975986,"ReferenceFrameRate":23.975986,"Profile":"High","Type":1,"AspectRatio":"2.40:1","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p","Level":41,"IsAnamorphic":false},{"Codec":"aac","CodecTag":"mp4a","Language":"und","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/48000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"AAC - Stereo - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"stereo","BitRate":119024,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":2,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":"LC","Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":2173996,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}
ffmpeg -analyzeduration 200M -probesize 1G -f mov,mp4,m4a,3gp,3g2,mj2 -init_hw_device d3d11va=dx11:,vendor=0x8086 -init_hw_device qsv=qs@dx11 -filter_hw_device qs -hwaccel d3d11va -hwaccel_output_format d3d11 -noautorotate -threads 2 -i file:"D:\Media\Movies\Ratchet & Clank (2016)\Ratchet & Clank (2016).mp4" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 av1_qsv -preset veryfast -b:v 1380976 -maxrate 1380976 -bufsize 2761952 -profile:v:0 main -level 53 -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,hwmap=derive_device=qsv,vpp_qsv=w=1280:h=532:format=nv12" -codec:a:0 libfdk_aac -ac 2 -ab 119024 -ar 48000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "C:\ProgramData\Jellyfin\Server\cache\transcodes\5293f7404386e493fe39c2f628814a38-1.mp4" -start_number 0 -hls_segment_filename "C:\ProgramData\Jellyfin\Server\cache\transcodes\5293f7404386e493fe39c2f628814a38%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "C:\ProgramData\Jellyfin\Server\cache\transcodes\5293f7404386e493fe39c2f628814a38.m3u8"
ffmpeg version 7.0.2-Jellyfin Copyright © 2000-2024 the FFmpeg developers
  built with clang version 18.1.8
  configuration: --cc=clang --pkg-config-flags=--static --extra-cflags=-I/clang64/ffbuild/include --extra-ldflags=-L/clang64/ffbuild/lib --prefix=/clang64/ffbuild/jellyfin-ffmpeg --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-ptx-compression --enable-lto=thin --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-d3d12va --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
  libavutil      59.  8.100 / 59.  8.100
  libavcodec    61.  3.100 / 61.  3.100
  libavformat    61.  1.100 / 61.  1.100
  libavdevice    61.  1.100 / 61.  1.100
  libavfilter    10.  1.100 / 10.  1.100
  libswscale      8.  1.100 /  8.  1.100
  libswresample  5.  1.100 /  5.  1.100
  libpostproc    58.  1.100 / 58.  1.100
[AVHWDeviceContext @ 0000023c4b0b3f00] Using device 8086:5912 (Intel® HD Graphics 630).
[AVHWDeviceContext @ 0000023c4b119840] Error creating a MFX session: -9.
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'file:\Media\Movies\Ratchet & Clank (2016)\Ratchet & Clank (2016).mp4':
  Metadata:
    major_brand    : isom
    minor_version  : 512
    compatible_brands: isomiso2avc1mp41
    encoder        : Lavf57.23.100
  Duration: 01:34:07.36, start: 0.000000, bitrate: 2173 kb/s
  Stream #0:0[0x1](und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(progressive), 1920x800 [SAR 1:1 DAR 12:5], 2048 kb/s, 23.98 fps, 23.98 tbr, 13978 tbn (default)
      Metadata:
        handler_name    : VideoHandler
        vendor_id      : [0][0][0][0]
  Stream #0:1[0x2](und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 119 kb/s (default)
      Metadata:
        handler_name    : SoundHandler
        vendor_id      : [0][0][0][0]
Stream mapping:
  Stream #0:0 -> #0:0 (h264 (native) -> av1 (av1_qsv))
  Stream #0:1 -> #0:1 (aac (native) -> aac (libfdk_aac))
Press [q] to stop, [?] for help
[Parsed_vpp_qsv_2 @ 0000023c56581840] Error querying VPP params: unsupported (-3)
[Parsed_vpp_qsv_2 @ 0000023c56581840] Failed to configure output pad on Parsed_vpp_qsv_2
[vf#0:0 @ 0000023c561aaec0] Error reinitializing filters!
[vf#0:0 @ 0000023c561aaec0] Task finished with error code: -40 (Function not implemented)
[vf#0:0 @ 0000023c561aaec0] Terminating thread with return code -40 (Function not implemented)
[vost#0:0/av1_qsv @ 0000023c4ccab640] Could not open encoder before EOF
[vost#0:0/av1_qsv @ 0000023c4ccab640] Task finished with error code: -22 (Invalid argument)
[vost#0:0/av1_qsv @ 0000023c4ccab640] Terminating thread with return code -22 (Invalid argument)
[out#0/hls @ 0000023c51ecc000] Nothing was written into output file, because at least one of its streams received no packets.
frame=    0 fps=0.0 q=0.0 Lsize=      0KiB time=N/A bitrate=N/A speed=N/A   
Conversion failed!IsRemote":false,"ETag":"974c8952414fc521ca8b999d4fe0eb0c","RunTimeTicks":56473600000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"h264","CodecTag":"avc1","Language":"und","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/13978","CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"1080p H264 SDR","NalLengthSize":"4","IsInterlaced":false,"IsAVC":true,"ChannelLayout":null,"BitRate":2048062,"BitDepth":8,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":800,"Width":1920,"AverageFrameRate":23.975986,"RealFrameRate":23.975986,"ReferenceFrameRate":23.975986,"Profile":"High","Type":1,"AspectRatio":"2.40:1","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p","Level":41,"IsAnamorphic":false},{"Codec":"aac","CodecTag":"mp4a","Language":"und","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/48000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"AAC - Stereo - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"stereo","BitRate":119024,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":2,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":"LC","Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":2173996,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}
ffmpeg -analyzeduration 200M -probesize 1G -f mov,mp4,m4a,3gp,3g2,mj2 -init_hw_device d3d11va=dx11:,vendor=0x8086 -init_hw_device qsv=qs@dx11 -filter_hw_device qs -hwaccel d3d11va -hwaccel_output_format d3d11 -noautorotate -threads 2 -i file:"D:\Media\Movies\Ratchet & Clank (2016)\Ratchet & Clank (2016).mp4" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 av1_qsv -preset veryfast -b:v 1380976 -maxrate 1380976 -bufsize 2761952 -profile:v:0 main -level 53 -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,hwmap=derive_device=qsv,vpp_qsv=w=1280:h=532:format=nv12" -codec:a:0 libfdk_aac -ac 2 -ab 119024 -ar 48000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "C:\ProgramData\Jellyfin\Server\cache\transcodes\5293f7404386e493fe39c2f628814a38-1.mp4" -start_number 0 -hls_segment_filename "C:\ProgramData\Jellyfin\Server\cache\transcodes\5293f7404386e493fe39c2f628814a38%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "C:\ProgramData\Jellyfin\Server\cache\transcodes\5293f7404386e493fe39c2f628814a38.m3u8"
ffmpeg version 7.0.2-Jellyfin Copyright © 2000-2024 the FFmpeg developers
  built with clang version 18.1.8
  configuration: --cc=clang --pkg-config-flags=--static --extra-cflags=-I/clang64/ffbuild/include --extra-ldflags=-L/clang64/ffbuild/lib --prefix=/clang64/ffbuild/jellyfin-ffmpeg --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-ptx-compression --enable-lto=thin --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-d3d12va --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
  libavutil      59.  8.100 / 59.  8.100
  libavcodec    61.  3.100 / 61.  3.100
  libavformat    61.  1.100 / 61.  1.100
  libavdevice    61.  1.100 / 61.  1.100
  libavfilter    10.  1.100 / 10.  1.100
  libswscale      8.  1.100 /  8.  1.100
  libswresample  5.  1.100 /  5.  1.100
  libpostproc    58.  1.100 / 58.  1.100
[AVHWDeviceContext @ 0000023c4b0b3f00] Using device 8086:5912 (Intel® HD Graphics 630).
[AVHWDeviceContext @ 0000023c4b119840] Error creating a MFX session: -9.
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'file:\Media\Movies\Ratchet & Clank (2016)\Ratchet & Clank (2016).mp4':
  Metadata:
    major_brand    : isom
    minor_version  : 512
    compatible_brands: isomiso2avc1mp41
    encoder        : Lavf57.23.100
  Duration: 01:34:07.36, start: 0.000000, bitrate: 2173 kb/s
  Stream #0:0[0x1](und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(progressive), 1920x800 [SAR 1:1 DAR 12:5], 2048 kb/s, 23.98 fps, 23.98 tbr, 13978 tbn (default)
      Metadata:
        handler_name    : VideoHandler
        vendor_id      : [0][0][0][0]
  Stream #0:1[0x2](und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 119 kb/s (default)
      Metadata:
        handler_name    : SoundHandler
        vendor_id      : [0][0][0][0]
Stream mapping:
  Stream #0:0 -> #0:0 (h264 (native) -> av1 (av1_qsv))
  Stream #0:1 -> #0:1 (aac (native) -> aac (libfdk_aac))
Press [q] to stop, [?] for help
[Parsed_vpp_qsv_2 @ 0000023c56581840] Error querying VPP params: unsupported (-3)
[Parsed_vpp_qsv_2 @ 0000023c56581840] Failed to configure output pad on Parsed_vpp_qsv_2
[vf#0:0 @ 0000023c561aaec0] Error reinitializing filters!
[vf#0:0 @ 0000023c561aaec0] Task finished with error code: -40 (Function not implemented)
[vf#0:0 @ 0000023c561aaec0] Terminating thread with return code -40 (Function not implemented)
[vost#0:0/av1_qsv @ 0000023c4ccab640] Could not open encoder before EOF
[vost#0:0/av1_qsv @ 0000023c4ccab640] Task finished with error code: -22 (Invalid argument)
[vost#0:0/av1_qsv @ 0000023c4ccab640] Terminating thread with return code -22 (Invalid argument)
[out#0/hls @ 0000023c51ecc000] Nothing was written into output file, because at least one of its streams received no packets.
frame=    0 fps=0.0 q=0.0 Lsize=      0KiB time=N/A bitrate=N/A speed=N/A   
Conversion failed!

[TheDreadPirate]

Your iGPU is enabled.

Code:

[AVHWDeviceContext @ 0000023c4b0b3f00] Using device 8086:5912 (Intel® HD Graphics 630).

I didn't notice this initially, but the same message is in your original post (I had skipped to the end of the ffmpeg log).

Try different values in the QSV device field. Or properly disable your iGPU in your BIOS.

[Bw00d21]

I missed that too. Thanks for pointing it out. Even with a 1 in there, it still goes to iGPU. I'll have to disable it in BIOS when I get home.

I'll give that a shot and report back!

[Bw00d21]

Your iGPU is enabled.

Code:

[AVHWDeviceContext @ 0000023c4b0b3f00] Using device 8086:5912 (Intel® HD Graphics 630).

I didn't notice this initially, but the same message is in your original post (I had skipped to the end of the ffmpeg log).

Try different values in the QSV device field.  Or properly disable your iGPU in your BIOS.

It was even easier. I went to Device Manager and disabled the onboard gfx. That set the Arc card to GPU 0 in Task Manager. In JF re-enabled QSV, left device line blank and viola! It works!

Thanks a bunch for your help!