I am running jellyfin 10.10.7 on a windows machine. After a restart (due to windows update) i can not login anymore in any of my 2 accounts (one admin one normal).
On both it tell wrong user /password.
I am accessing from remote or local via a reverse proxy. But i also tried on the windows machine via localhost.
If i try to reset password (from localhost) i get message that i should try from local network :-|.
i would like to avoid a complete reset of server (how this would work?)
is there a way to get into the server again - and how to avoid in future?
logs show this:
[2025-11-15 11:09:55.960 +01:00] [INF] [88] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: "CustomAuthentication" was challenged.
[2025-11-15 11:10:24.894 +01:00] [INF] [84] Jellyfin.Server.Implementations.Users.UserManager: Authentication request for "admin" has been denied (IP: "127.0.0.1").
[2025-11-15 11:10:24.897 +01:00] [ERR] [84] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: "Invalid username or password entered". URL "POST" "/Users/authenticatebyname".
[2025-11-15 11:47:44.319 +01:00] [INF] [19] Jellyfin.Server.Implementations.Users.UserManager: Authentication request for "admin" has been denied (IP: "127.0.0.1").
[2025-11-15 11:47:44.322 +01:00] [ERR] [19] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: "Invalid username or password entered". URL "POST" "/Users/authenticatebyname".
i
On both it tell wrong user /password.
I am accessing from remote or local via a reverse proxy. But i also tried on the windows machine via localhost.
If i try to reset password (from localhost) i get message that i should try from local network :-|.
i would like to avoid a complete reset of server (how this would work?)
is there a way to get into the server again - and how to avoid in future?
logs show this:
[2025-11-15 11:09:55.960 +01:00] [INF] [88] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: "CustomAuthentication" was challenged.
[2025-11-15 11:10:24.894 +01:00] [INF] [84] Jellyfin.Server.Implementations.Users.UserManager: Authentication request for "admin" has been denied (IP: "127.0.0.1").
[2025-11-15 11:10:24.897 +01:00] [ERR] [84] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: "Invalid username or password entered". URL "POST" "/Users/authenticatebyname".
[2025-11-15 11:47:44.319 +01:00] [INF] [19] Jellyfin.Server.Implementations.Users.UserManager: Authentication request for "admin" has been denied (IP: "127.0.0.1").
[2025-11-15 11:47:44.322 +01:00] [ERR] [19] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: "Invalid username or password entered". URL "POST" "/Users/authenticatebyname".
i