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    Jellyfin Forum Support General Questions Android TV app won't connect to my server

     
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    Android TV app won't connect to my server

    jaum22
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    Junior Member

    Posts: 6
    Threads: 3
    Joined: 2024 Apr
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    #1
    2024-08-22, 03:56 AM
    I can access my home server on WAN using the smartphone browser and the Android mobile app, but bot using the AndroidTV app (Mi tv stick, installed from PlayStore). It just won't connect. 

    My setup: 

    - Jellyfin server 10.9.9 running on Debian 12 (not docker) behind nginx reverse proxy
    - SSL Certificate generated using certbot + duckdns
    - Cron job to update IPv6 and IPv6 for duckdns
    - Port redirection on router. Since my ISP won't let me open 443, I opened another one and redirected it to server 443 port.
    - I can access jellyfin on both browser and android mobile app using the adress: https://domain.duckdns.org:port/jellyfin

    I can connect to jellyfin demo server using the AndroidTV app, but it won't connect to my homer server. I tried to sideload the debug apk on my stick, but coudn't find how to debug

    I think this can be a bug with the ATV jellyfin app. Any ideas
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
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    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-08-22, 04:19 PM (This post was last modified: 2024-08-22, 04:23 PM by TheDreadPirate. Edited 4 times in total.)
    Can you check which of Let's Encrypt's root authorities issued the cert? Certificates issued by ISRG Root X2 and Intermediates E5 and E6 are not trusted by older versions of Android.

    https://letsencrypt.org/docs/certificate-compatibility/
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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