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    Jellyfin Forum Support Troubleshooting Any ideas on why I cant connect?

     
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    Any ideas on why I cant connect?

    ZERATUL491
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    Junior Member

    Posts: 2
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    Joined: 2025 Mar
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    #1
    2025-03-27, 12:06 PM
    Does anyone know why the jellyfin app for iOS wont connect to my laptop server? I added and configured port 8096 in the firewall, and input my IP Address correctly. I've also tried Swiftfin iOS as well, as I saw that some people had success with that over the jellyfin app, but no such luck there for me either. Any help or suggestions is very appreciated. Thanks.


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    TheDreadPirate
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    #2
    2025-03-27, 01:56 PM
    Double check that your network interface is set to private.

    https://support.microsoft.com/en-us/wind...%20private
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ZERATUL491
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    Junior Member

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    Joined: 2025 Mar
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    #3
    2025-03-27, 10:53 PM
    (2025-03-27, 01:56 PM)TheDreadPirate Wrote: Double check that your network interface is set to private.

    https://support.microsoft.com/en-us/wind...%20private

    So, I did that, and its still not working.
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
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    #4
    2025-03-28, 11:37 AM
    Click Start > type Resource Monitor > click on the Network tab > expand the Listening Ports table.

    Find jellyfin.exe on port 8096. What does it say in the Firewall Status column?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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