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    Jellyfin Forum Support Troubleshooting Anyway to directplay?

     
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    Anyway to directplay?

    purdy_13
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    #1
    2023-08-11, 09:30 PM (This post was last modified: 2023-08-11, 09:32 PM by purdy_13. Edited 1 time in total.)
    Hi guys, i'm testing the jellyfin server.
    I've facing the transcoding is stuggling my server with hard disk space, I'm ussing an old pc with 8gb Ram, 4 cores and 250 GB of hard drive space and ubuntu 18.04 installed.

    I don't understand why the server try to transcode every single file does not matter the container(mkv or mp4).
    For example, I have about 50 files for movies and each file is about 1.5Gb, all files are h264 and aac2, when I try to play into roku or android device I need to transcode all... now the problem is when we are 10-15 users online the hard drive fills very fast with transcoded files and the cores and memory most part of the time are on 70-80%... the question is:

    Why we can't do a directplay since we are in the same network and the same location, the server can't be access outside since I got port clossed on the modem.

    This is the same situation we faced on emby, every single file or link we try to play server start to transcoding and server start to fail since the the hard drive got full and the memory/cpu to.

    What is the porpouse of offer a home-kind solution with professional needs requires? 

    What is the ideal use of this? 3, 4, 5 users?

    If you tell me that for 15 users I need a big server I think the cost-benefict is very high
    TheDreadPirate
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    #2
    2023-08-11, 09:42 PM
    In the jellyfin log there is a field called "TranscodeReason" that will tell you why it is transcoding. The most common reasons are

    1. The client isn't compatible with codec (unlikely with H264 and AAC)
    2. Your subtitles are embedded, the client doesn't support embedded subtitles, and you didn't enable subtitle extraction. The server will burn in the subs in this case, which requires transcoding.
    3. You set a really low max bit rate and your content always exceeds that.

    Regardless, upload your logs to pastebin and link it here. Both the jellyfin logs and the ffmpeg logs.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    purdy_13
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    #3
    2023-08-11, 09:47 PM
    Is that possible to set bitrate for user?
    The files got no embedded subtitles, actually got the subs burn it on.
    The clients are most Rokus and Android cellphones/TV.

    I see in your description you are ussing 4GB ramdisk for transcoding, this will help me up with the memory / cpu ussage?

    I will double check the server config.
    purdy_13
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    #4
    2023-08-11, 09:56 PM
    I got this:

    ( PlayMethod=Transcode, TranscodeReason=VideoCodecNotSupported, AudioCodecNotSupported )

    Wich codecs are supported for Roku/android app ??
    TheDreadPirate
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    #5
    2023-08-11, 10:14 PM
    It depends on the model of the device. But H264 and AAC are very widely supported. Even on older devices. What are the models for the Roku and Android devices?

    A 4GB ram disk is not enough for 10-15 users. I only have two users (me and my wife).

    Anyway. It would help to have both the ffmpeg log, jellyfin log, and the detailed codec info ("media info" in jellyfin) for your videos so we can figure out what about your videos is not supported.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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