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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support General Questions Reset password on Jellyfin

     
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    Reset password on Jellyfin

    jngolds2
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    Junior Member

    Posts: 3
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    Joined: 2024 Jan
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    Country:Australia
    #1
    2024-01-07, 01:59 AM
    I keep trying to reset my Jellyfin password however I get the following message "Forgot Password Please try again within your home network to initiate the password reset process." I'm not sure what this means. Does anyone know how I can reset my password using an iMac. Thanks.
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
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    Joined: 2023 Jun
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    Country:United States
    #2
    2024-01-07, 02:05 AM
    Are you on the same network as your jellyfin server?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jngolds2
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    Junior Member

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    Country:Australia
    #3
    2024-01-07, 03:01 AM
    Yes I am.
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-01-07, 03:11 AM
    Stop Jellyfin, find system.xml in Jellyfin's config directory. I don't know where that is on MacOS. In that file near the top is "IsSetupWizardComplete". Change that from true to false. Start jellyfin.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jngolds2
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Jan
    Reputation: 0
    Country:Australia
    #5
    2024-01-07, 04:06 AM
    Thank you very much for your help.
    Cannonball57
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    Junior Member

    Posts: 2
    Threads: 0
    Joined: 2025 Mar
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    Country:United States
    #6
    2025-03-31, 10:33 PM (This post was last modified: 2025-03-31, 10:37 PM by Cannonball57. Edited 1 time in total.)
    I have the same problem; however my "isSetupWizardComplete" is already set to FALSE.
    Scratch my response...........I stopped Jellyfin and restarted. It now works..........My BAD
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