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    Jellyfin Forum Support Troubleshooting Jellyfin media player doesn't play anything but works on the browser and Windows

     
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    Jellyfin media player doesn't play anything but works on the browser and Windows

    Linux Jellyfin media player doesn't play anything but works on Windows
    icemanx7
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    Country:South Africa
    #1
    2024-01-23, 05:21 AM (This post was last modified: 2024-01-23, 05:22 AM by icemanx7. Edited 2 times in total.)
    Hey guys, so I've recently had an issue where the JellyFin media player won't play anything on my Arch Linux install. When I click play on anything it just shows a transparent loader over the item I'm clicking with no error message.

    I don't think it's the server because playback over Kodi, Browser UI and Windows jellyfin Media player works perfectly. So I'm not sure what's the issue with Linux install.

    Here are the client logs:
    https://pastebin.com/8gYPZaB8

    When running from the terminal:
    https://pastebin.com/kAcP4J6m

    I tried install the media player from the AUR and Flatpak, same result. Any ideas how to fix this?

    Jellyfin version: 10.8.13
    OS: Latest Arch Linux
    GPU: 7900xt with latest MESA drivers
    TheDreadPirate
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    Posts: 15,375
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    Joined: 2023 Jun
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    Country:United States
    #2
    2024-01-23, 08:44 PM
    On the Arch client, click on your icon in the top right and then click on Client Settings. IIRC there are some settings about halfway down about how it handles playback (I don't have JMP in front of me to give you the exact names). Try changing some of these options.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    HerrCrazi
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    Posts: 1
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    Joined: 2024 Oct
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    #3
    2024-10-16, 12:23 AM
    (2024-01-23, 08:44 PM)TheDreadPirate Wrote: On the Arch client, click on your icon in the top right and then click on Client Settings.  IIRC there are some settings about halfway down about how it handles playback (I don't have JMP in front of me to give you the exact names).  Try changing some of these options.

    Same problem here. Nothing works. Where are the logs ?

    It is not the first time I have encountered this issue, I've had it in the past, and had a lot of trouble with it. Somehow managed to fix it, but only God knows now, I've forgotten; now it's broken again and I'm clueless.
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-10-16, 03:15 PM
    (2024-10-16, 12:23 AM)HerrCrazi Wrote:
    (2024-01-23, 08:44 PM)TheDreadPirate Wrote: On the Arch client, click on your icon in the top right and then click on Client Settings.  IIRC there are some settings about halfway down about how it handles playback (I don't have JMP in front of me to give you the exact names).  Try changing some of these options.

    Same problem here. Nothing works. Where are the logs ?

    It is not the first time I have encountered this issue, I've had it in the past, and had a lot of trouble with it. Somehow managed to fix it, but only God knows now, I've forgotten; now it's broken again and I'm clueless.

    What OS for your client?

    Windows - C:\Users\yourUser\appdata\local\JellyfinMediaPlayer\logs
    Linux - ~/.local/share/jellyfinmediaplayer/logs/
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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