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    Jellyfin Forum Support General Questions BTS, Extras, Other Folders Not Loading

     
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    BTS, Extras, Other Folders Not Loading

    Behind The Scenes, Extras, and Other have content but are not visible within the user-side of the application.
    jravin
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2025 Jun
    Reputation: 0
    Country:United States
    #1
    2025-06-01, 08:40 PM
    Hello World!

    First post, hence the above.

    I am having an issue with a R&M series.  It is not loading the behind the scenes, extras, or other folders/directories.  The following is my directory structure, within SHOWS:

    rick-and-morty
    └------ season-3-2017
            ├------ behind-the-scenes
            │      ├------ RAM_S3-behind-the-scenes-peek-behindthescenes.mp4
            │      └------ et-cetera.mp4
            ├------ extras
            │      ├------ RAM_S3-ep-01-the-rickshank-rickdemption-extra.mp4
            │      └------ et-cetera.mp4
            ├------ other
            │      ├------ RAM_S3-full-ep-01-10-high-res-other.mp4
            │      └------ et-cetera.mp4
            ├------ RAM_S3-ep-01-the-rickshank-rickdemption.mp4
            └------ et-cetera.mp4

    When I am in user-land side the only thing that shows up is "RAM_S3-ep-01-the-rickshank-rickdemption.mp4" and the following episodes, but there is no reference to the Behind the Scenes, Extras, and Other videos.

    What might I do/try to remedy this?

    Thank you in advance.
    bitmap
    Offline

    Community Moderator

    Posts: 851
    Threads: 9
    Joined: 2023 Jul
    Reputation: 27
    #2
    2025-06-01, 10:55 PM
    I would say it's likely due to the fact that your naming scheme is all over the place at the moment. Jellyfin's parser uses folder names ("Series Name (YEAR)") and filenames as clues. Your folder is rick-and-morty while your episode names don't even match that nomenclature.

    Pick a small segment (maybe one season) and rename to match the spec. Files, folders, all of it. If that resolves the issue, you've found the culprit. Then you can decide what you want to do next. There are tools that can help.
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

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