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    Jellyfin Forum Support Troubleshooting collections are broken/not playing movies

     
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    collections are broken/not playing movies

    vorlmaldor
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    #1
    2024-11-24, 10:53 PM
    short version. collections show my movie box sets and are auto created but there are no movies in them.

    background:

    I moved from a direct install on ubuntu to a portainer install using the official jellyfin docker/stack version 10.10.3.

    Everything more or less works fine except collections.

    I have tried to delete the collections and they are recreated but as I mentioned they have no movies in them. When I try to play a collection I get "playback error:unable to find valid media source to play" 

    What should the path for collections be in metadata manager?

    Also is there a way to clean out collections and have them rebuild?

    Thanks!



    s and
    TheDreadPirate
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    #2
    2024-11-25, 02:06 PM
    Can you share your logs via pastebin? Also, did you try to migrate your data into portainer? Or did you start fresh?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    vorlmaldor
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    Junior Member

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    Country:United States
    #3
    2024-12-09, 02:33 PM
    Sorry for the delay. I figured I messed the initial migration up so much that I just created a new docker deploy and started over using the db migration to copy watched.

    Thank you for your reply.
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