can't reset password

[simoneale73]

I've tried repeated times to reset my jellyfin password using this method of editing system.xml file, but every time I enter new password the response is that an error occurred in processing. try again later. Would there be any other options or reason why this isn't working for me?

I'm getting the Same Problem!

Tried setting True to False and then Restarting the Server. Then Putting in some New Credentials and I get "an error occurred in processing. try again later" How much later are we saying! as I've tried now for two days!!

It has been working fine for about a year!! This all started after upgrading to Server 10.10.6 on Friday, but I've tried rolling back to an older Server (10.10.5 then .4 then .3) and it still happens!

So setting everything back to True for now!

I can't use - HTTP://Localhost:8096, or HTTP://192.168.0.113:8096 Neither work on Any Browser! Also the Android App Won't connect to the Server (similar Error) However I have the Chromecast App installed on my Chromecast with Android TV and that works still (for now) Though if that fails I don't know how I'm going to get anything working again!!

BTW... Every device is on the Same Network as the Server (192.168.0.113:8096)

Looks like I'm going back to Kodi.

[TheDreadPirate]

Can you share the jellyfin log from just after the upgrade?

And what OS/install method you used for Jellyfin?

[jasondxe]

🛠️ How to Reset a Forgotten Jellyfin Admin Password on Debian

Hi 😊
If you've forgotten the admin password for your Jellyfin server running on Debian (or similar Linux distros), don't worry — there's a clean, safe way to reset it using SQLite3. This method doesn't require reconfiguring your whole library or reinstalling Jellyfin.

🔐 What This Does
This guide walks you through removing the password hash from your admin user, which lets you log in without a password and set a new one through the web interface.

✅ Prerequisites
Your Jellyfin server is installed natively on Debian, not in Docker.

You have sudo/SSH access to the machine.

🧰 Steps to Reset the Password
1. Stop the Jellyfin service
sudo systemctl stop jellyfin
2. Back up the Jellyfin database
Always back up before making changes:

cp /var/lib/jellyfin/data/jellyfin.db ~/jellyfin.db.bak
3. Install SQLite3 (if not already installed)
sudo apt update sudo apt install sqlite3
4. Open the Jellyfin database
sudo sqlite3 /var/lib/jellyfin/data/jellyfin.db
5. List all usernames
In the SQLite prompt:

SELECT Username FROM Users;
This will show a list of all user accounts.

6. Reset the password for a specific user
Still in the SQLite prompt, run:

UPDATE Users SET Password=NULL WHERE Username='YourUsername';
Replace 'YourUsername' with the actual username you want to reset (e.g., 'Jay', 'admin', etc.)

Exit SQLite:

.quit
7. Restart Jellyfin
sudo systemctl start jellyfin
8. Log in with No Password
Open your browser and go to:

http://<your-server-ip>:8096
Log in using the username whose password you reset — leave the password field blank. You’ll be able to access the dashboard.

Then go to:

Dashboard → Users → [Your Account] → Change Password

Set a new password, and you’re done!

🧯 Final Tips
This does not erase your libraries or settings — only resets the login password.

You can use this method for any Jellyfin user, not just admins.