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    Jellyfin Forum Support Troubleshooting ffmpeg exited with code 171

     
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    ffmpeg exited with code 171

    Up on turning on transcoding getting "ffmpeg exited with code 171"
    harsha narla
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    #1
    2024-12-25, 07:07 PM
    I have this hardware:
    CPU: Intel Intel i5-10500T (12) @ 3.800GHz
    GPU: Intel CometLake-S GT2 [UHD Graphics 630]
    Ram: 8GB
    followed official linux setup guide on my server  for harware acceleration (linux setup)

    When i turn on transcoding and set to QSV / VA API, the playback stops (those that require transcoding) , I get

    Playback error
    playback failed due to fatal error

    when digged through logs found out this line
    [ERR]FFmpeg exited with code 171

    files that doesn't require transcoding or when transcoding is set to off (which makes cpu transcoding) it is working fine but loads system a lot,

    I want to use hardware transcoding . get struct at this ffmpeg error


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    Bobby Vaughn
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    #2
    2024-12-25, 09:28 PM (This post was last modified: 2024-12-25, 10:12 PM by Bobby Vaughn. Edited 1 time in total.)
    I don't know if this will help, but here is a list of what is supported by gpu. Verify with your transcoding settings in Jellyfin.

    https://en.m.wikipedia.org/wiki/Intel_Qu...d_encoding

    https://www.intel.com/content/www/us/en/...newer.html

    I hope it helps.
    TheDreadPirate
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    Community Moderator

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    #3
    2024-12-26, 05:57 PM
    Can you share your ffmpeg log via pastebin? That log would container more information about the video itself and your settings.
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