• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Can't get server to launch

     
    • 0 Vote(s) - 0 Average

    Can't get server to launch

    Jellyfin server connection problem
    grobleschmomble
    Offline

    Junior Member

    Posts: 20
    Threads: 8
    Joined: 2023 Dec
    Reputation: 0
    #1
    2025-04-07, 12:24 PM (This post was last modified: 2025-04-07, 12:37 PM by grobleschmomble. Edited 1 time in total.)
    Hi there! 

    I had a Jellyfin docker server working fine until a few days ago when the power went out. 

    Since my computer powered off, the stack had to be restarted. Ever since, I'm getting "502 bad gateway" when I try the domain name (because of swag) and unresponsive when I try to reach it by IP. This sounds like the server isn't even up. 

    What's weird is I didn't make any changes at all since restarting the server. Additionally, Jellyfin is in a stack with 13 other apps that all work perfectly fine and are all completely accessible. I've never had a problem with them until now.

    Any ideas? Thanks in advance!
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2025-04-07, 01:21 PM
    Can you share your jellyfin logs via privatebin.net?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    grobleschmomble
    Offline

    Junior Member

    Posts: 20
    Threads: 8
    Joined: 2023 Dec
    Reputation: 0
    #3
    2025-04-07, 01:33 PM
    (2025-04-07, 01:21 PM)TheDreadPirate Wrote: Can you share your jellyfin logs via privatebin.net?

    Here you go!
    https://privatebin.net/?b4b5527c8c02692e#A6Vmy6cRFsDTx2ieBMUx6xKDQ3d5SgYP28dZb8kENBaY
    theguymadmax
    Offline

    Community Moderator

    Posts: 1,010
    Threads: 0
    Joined: 2024 Jun
    Reputation: 58
    #4
    2025-04-07, 01:48 PM
    Stop the Jellyfin server.
    In the config folder:
    Rename the migrations.xml to migrations.xml.bak
    Set IsStartupWizardCompleted to false in the system.xml file.
    Restart server. Make sure to reset that value back to true once you get back in.
    grobleschmomble
    Offline

    Junior Member

    Posts: 20
    Threads: 8
    Joined: 2023 Dec
    Reputation: 0
    #5
    2025-04-07, 02:41 PM
    (2025-04-07, 01:48 PM)theguymadmax Wrote: Stop the Jellyfin server.
    In the config folder:
    Rename the migrations.xml to migrations.xml.bak
    Set IsStartupWizardCompleted to false in the system.xml file.
    Restart server. Make sure to reset that value back to true once you get back in.

    Hi, I tried this and it didn't work unfortunately. I renamed the file with .bak and then opened system.xml and IsStartupWizardCompleted was already set to false, restarted and was the same result. I also tried changing it to true with no luck
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2025-04-07, 02:52 PM (This post was last modified: 2025-04-07, 02:52 PM by TheDreadPirate.)
    Try renaming all the XML files in that directory. Jellyfin will regenerate them with defaults.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    grobleschmomble
    Offline

    Junior Member

    Posts: 20
    Threads: 8
    Joined: 2023 Dec
    Reputation: 0
    #7
    2025-04-07, 02:58 PM (This post was last modified: 2025-04-07, 03:07 PM by grobleschmomble. Edited 1 time in total.)
    (2025-04-07, 02:52 PM)TheDreadPirate Wrote: Try renaming all the XML files in that directory.  Jellyfin will regenerate them with defaults.

    Rename them by appending with .bak like the other one? Or just to something non-default?

    EDIT: A little embarrassing, I was trying this with an old config folder that I had since changed to a different place, so these files were not affecting anything. I tried @theguymadmax 's suggestion again in the correct location and deleted that old config folder to eliminate confusion and it's working like a charm!! Thank you guys
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode