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    Jellyfin Forum Support Troubleshooting Can't populate libraries

     
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    Can't populate libraries

    Can't populate libraries
    MLT Thomas
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    Junior Member

    Posts: 3
    Threads: 2
    Joined: 2025 Jul
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    #1
    6 hours ago
    I had a Windows 11 Jellyfin server for a while, and now now I'm switching to Ubuntu sever. I reconfigured and set up libraries with a network share mount point, and told Jellyfin that's where my content is. I set a full library scan, however only one piece of content form each library populated, with no metadata! I can view 2 other items from the more like this area if I click on the few populated titles. Those few titles can play perfectly fine. I thought my old .nfo files could be the problem, so I deleted them, bu to no avail. LOGS: https://pastes.io/jellog-822 VIDEO: https://drive.google.com/file/d/1hjlYncS...sp=sharing

    Thanks!
    usalabs
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    Joined: 2025 Oct
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    Country:United States
    #2
    36 minutes ago (This post was last modified: 35 minutes ago by usalabs. Edited 1 time in total.)
    Being you're using Linux, I suggest you check the folder permissions for your media, the ownership has to be jellyfin and the group has to be jellyfin with 775 permissions on all folders inside you media folder.

    Windows don't really care about permissions, as long as the permissions are not read only and hidden, but when you migrate to Linux, Linux is all about permissions, I use a Dell PowerEdge T710 dedicated server running headless Ubuntu server OS, and I have an HD dedicated to media files, which has this structure:

    /mnt/shows
    /mnt/movies

    Then I have:

    /mnt/shows/<show name>/season 1 .. 2 .. 3 .. 4 etc
    /mnt/movies/<all the movies I want put in here>

    Then I had to use this:

    sudo groupadd jellyfin
    sudo usermod -aG jellyfin jellyfin

    Then navigate to your media folder's root, IE, in my case it's /mnt/movies, then I use sudo chown -R jellyfish:jellyfish /mnt/movies (or whatever your media folder is), then use sudo chmod -R 775 /mnt/movies (or whatever your media folder is).

    If you have a single folder called 'media', then inside that you have shows, movies, etc etc, then navigate to one folder before 'media', IE /mnt/media then inside that you have all the folders for shows, movies, etc etc, in that case you would use:

    sudo chown -R jellyfin:jellyfin /mnt/media
    sudo chmod -R 775 /mnt/media

    This will give jellyfin read/write/execute permissions.

    This is where Linux outsmarts windows, in that Linux heavily relies on permissions, if you or the software you're running don't have permission to do something, then Linux won't let it happen.

    All this is performed in an Ubuntu terminal console.
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