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    Jellyfin Forum Support Troubleshooting Cant install Update

     
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    Cant install Update

    FlowSan
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    Posts: 7
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    Joined: 2024 Sep
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    #1
    2024-09-30, 10:12 PM (This post was last modified: 2024-09-30, 10:15 PM by FlowSan. Edited 3 times in total.)
    Hi,

    i'm new to jellyfin (and linux, lol) and i cant update my server to the newest version, i get this error:

    Quote:root@Jellyfin:~# apt update && apt upgrade jellyfin
    Hit:1 http://archive.ubuntu.com/ubuntu mantic InRelease
    Hit:2 http://archive.ubuntu.com/ubuntu mantic-updates InRelease
    Hit:3 https://repo.jellyfin.org/ubuntu noble InRelease
    Hit:4 http://archive.ubuntu.com/ubuntu mantic-security InRelease
    Reading package lists... Done
    Building dependency tree... Done
    Reading state information... Done
    17 packages can be upgraded. Run 'apt list --upgradable' to see them.
    Reading package lists... Done
    Building dependency tree... Done
    Reading state information... Done
    Calculating upgrade... Done
    Some packages could not be installed. This may mean that you have
    requested an impossible situation or if you are using the unstable
    distribution that some required packages have not yet been created
    or been moved out of Incoming.
    The following information may help to resolve the situation:

    The following packages have unmet dependencies:
    jellyfin-ffmpeg6 : Depends: libelf1t64 (>= 0.142) but it is not installable
                        Depends: libgnutls30t64 (>= 3.8.1) but it is not installable
                        Depends: libllvm17t64 but it is not installable
                        Depends: libopenmpt0t64 (>= 0.3.0) but it is not installable
                        Depends: libvpx9 (>= 1.12.0) but it is not installable
                        Depends: libwebp7 (>= 1.3.2) but 1.2.4-0.3 is to be installed
                        Depends: libwebpmux3 (>= 1.3.2) but 1.2.4-0.3 is to be installed
                        Depends: libx11-xcb1 (>= 2:1.8.7) but 2:1.8.6-1ubuntu1 is to be installed
                        Depends: libx264-164 (>= 2:0.164.3108+git31e19f9) but 2:0.164.3095+gitbaee400-3build1 is to be installed
                        Depends: libzvbi0t64 (>= 0.2.35) but it is not installable
                        Conflicts: jellyfin-ffmpeg5 but 5.1.4-3-mantic is to be installed
    E: Broken packages

    What can i do ? Smiling-face
    TheDreadPirate
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    Posts: 15,374
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    Country:United States
    #2
    2024-09-30, 10:24 PM
    What version of Ubuntu are you on? Your jellyfin repo is configured for noble, but your Ubuntu repos say mantic.

    I'm assuming you started on 23.10 and upgraded to 24.04? Or are you still on 23.10?

    I'm betting you are still on 23.10.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    FlowSan
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    Posts: 7
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    #3
    2024-09-30, 10:35 PM (This post was last modified: 2024-09-30, 10:40 PM by FlowSan. Edited 3 times in total.)
    Hey,

    yes, im using 23.10

    Quote:PRETTY_NAME="Ubuntu 23.10"
    NAME="Ubuntu"
    VERSION_ID="23.10"
    VERSION="23.10 (Mantic Minotaur)"
    VERSION_CODENAME=mantic
    ID=ubuntu
    ID_LIKE=debian
    HOME_URL="https://www.ubuntu.com/"
    SUPPORT_URL="https://help.ubuntu.com/"
    BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
    PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
    UBUNTU_CODENAME=mantic
    LOGO=ubuntu-logo

    Quote:Your jellyfin repo is configured for noble, but your Ubuntu repos say mantic.

    So, what do i have to do now? Changing the Ubuntu repos to noble?
    TheDreadPirate
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    Posts: 15,374
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    #4
    2024-09-30, 10:39 PM (This post was last modified: 2024-09-30, 10:40 PM by TheDreadPirate. Edited 2 times in total.)
    23.10 is unsupported. Both by Ubuntu and Jellyfin. Starting with 10.9 Jellyfin is no longer releasing builds for non-LTS releases, but you can "lie" by putting "noble" in the Jellyfin repo config. And Ubuntu only supports non-LTS releases for 9 months. Meaning that even though you are successfully "lying" to the Jellyfin repo, any dependencies you need for Jellyfin from Ubuntu's repo may not be met. Which appears to be what is happening.

    I recommend you upgrade to 24.04 or use docker.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #5
    2024-09-30, 10:48 PM (This post was last modified: 2024-09-30, 10:48 PM by TheDreadPirate.)
    Here are instructions for properly upgrading, if you choose to go that route. Which you should do since you won't be getting any OS updates, period, if you stay on 23.10.

    https://help.ubuntu.com/community/NobleUpgrades/
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    FlowSan
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    Junior Member

    Posts: 7
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    Joined: 2024 Sep
    Reputation: 0
    #6
    2024-09-30, 10:50 PM (This post was last modified: 2024-09-30, 10:50 PM by FlowSan.)
    Okay, thank you, i tried, but i get the message:

    Quote:Please install all available updates for your release before upgrading.

    i tried:

    Quote:sudo apt update
    sudo apt upgrade -y
    sudo apt dist-upgrade


    But it didnt help...
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
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    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #7
    2024-09-30, 10:55 PM (This post was last modified: 2024-09-30, 10:55 PM by TheDreadPirate.)
    dist-upgrade does not upgrade the whole OS. From the link I provided.

    Ubuntu Servers

    1. Install ubuntu-release-upgrader-core if it is not already installed:

    Code:
    sudo apt-get install ubuntu-release-upgrader-core

    2. Make sure the Prompt line in /etc/update-manager/release-upgrades is set to 'normal' if you want non-LTS upgrades, or set to 'lts' if you only want LTS upgrades.

    3. Launch the upgrade tool:

    Code:
    do-release-upgrade

    4. If you want to upgrade early, before upgrades are officially supported, you can pass the -d option when running do-release-upgrade. Do this at your own risk. It is advised to check the release notes for Ubuntu 24.04 LTS before doing so.

    5. Follow the on-screen instructions.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    FlowSan
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    Junior Member

    Posts: 7
    Threads: 2
    Joined: 2024 Sep
    Reputation: 0
    #8
    2024-10-01, 12:18 AM
    Okay, i've got it now!

    Thank you very much for your patience Grinning-face
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