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    Jellyfin Forum Support Troubleshooting Connection Error While Using Cloudflare

     
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    Connection Error While Using Cloudflare

    can't seem to connect to my server while using cloudflare
    Ethan Brewster
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    #1
    2024-01-09, 11:46 PM
    Hi all, I've been trying to set up a tunnel via cloudflare to connect to my jellyfin server remotely from the web. I have successfully been able to connect to the jellyfin port (using the default 8096), but when I try to connect to the server I get a connection failure stating "We're unable to connect to the selected server right now. Please ensure it is running and try again." Has anyone else messed with this and has been able to come up with a solution? Any help is appreciated.
    TheDreadPirate
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    #2
    2024-01-10, 12:30 AM
    Using a CF tunnel for video streaming is against their TOS and we strongly discourage it.

    When you say "I have successfully been able to connect to the jellyfin port (using the default 8096)" I am assuming you mean when you are at home. And that you are having trouble with remote access.

    Did you setup port forwarding in your router?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    Ethan Brewster
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    #3
    2024-01-10, 12:34 AM
    Against who's TOS (sorry didn't know).

    No, so when I am away I can bring up the login page, but can't manage to get into the server. Cant set up portforwarding sadly cause my router has cgnat, hence why I am trying to use a tunnel. Tried to use tailscale, but it has been iffy at best.
    TheDreadPirate
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    #4
    2024-01-10, 12:43 AM
    Cloudflare's TOS.

    https://developers.cloudflare.com/suppor...loudflare/

    Are you using https?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Ethan Brewster
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    #5
    2024-01-10, 12:56 AM
    huh I didnt know that. So is there a different way I can go about it without breaking their tos? Im using HTTP as of right now but ill try HTTPS. Thanks!
    TheDreadPirate
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    #6
    2024-01-10, 01:06 AM
    I was only asking about https because some people use self-signed certs, which are not supported by most clients.

    If you have CGNAT, you have an uphill battle. The most common solution is to rent a cheap VPS to act as the reverse proxy, then have the VPS be a wireguard server. Then your jellyfin server at home is the wireguard client.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Ethan Brewster
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    #7
    2024-01-10, 01:15 AM
    I have a raspi, so could I do something with that? Also would there still be a way to use a domain name to access the jellyfin server? Kinda like the tunnel feature of cloudflare.
    TheDreadPirate
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    #8
    2024-01-10, 01:34 AM
    The RPi wouldn't help since it would still be on you CGNAT'd connection. You would point your domain at this hypothetical externally hosted VPS.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Ethan Brewster
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    Posts: 6
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    Joined: 2024 Jan
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    #9
    2024-01-10, 04:32 AM
    Do you know of any good guide for accomplishing this? Also expected costs? Thanks for the help so far
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