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    Jellyfin Forum Support Troubleshooting CONVERSION ERROR

     
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    CONVERSION ERROR

    majorkuso
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    #1
    2024-09-28, 01:06 AM (This post was last modified: 2024-09-28, 01:23 AM by majorkuso. Edited 3 times in total.)
    I recieve the following with converting 265 to something the jellyfin player on my roku tv can handle. the jellyfin server is in a docker container on unraid. Has anyone seen this before? Help is appreciated

          DURATION        : 01:40:43.366000000
      Stream #0:3(eng): Subtitle: subrip
        Metadata:
          title          : SDH- WEB-DL
          BPS            : 39
          NUMBER_OF_FRAMES: 1139
          NUMBER_OF_BYTES : 29329
          _STATISTICS_WRITING_APP: mkvmerge v85.0 ('Shame For You') 64-bit
          _STATISTICS_WRITING_DATE_UTC: 2024-07-03 23:10:10
          _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
          DURATION        : 01:40:53.805000000
    Stream mapping:
      Stream #0:0 -> #0:0 (hevc (native) -> h264 (h264_nvenc))
      Stream #0:1 -> #0:1 (copy)
    Press [q] to stop, [?] for help
    [h264_nvenc @ 0x55fe608c5340] Driver does not support the required nvenc API version. Required: 12.2 Found: 12.1
    [h264_nvenc @ 0x55fe608c5340] The minimum required Nvidia driver for nvenc is (unknown) or newer
    [vost#0:0/h264_nvenc @ 0x55fe608c5040] Error initializing output stream: Error while opening encoder for output stream #0:0 - maybe incorrect parameters such as bit_rate, rate, width or height
    Conversion failed!


    nvidia-smi
    Fri Sep 27 21:11:29 2024     
    +---------------------------------------------------------------------------------------+
    | NVIDIA-SMI 535.54.03              Driver Version: 535.54.03    CUDA Version: 12.2    |
    |-----------------------------------------+----------------------+----------------------+
    | GPU  Name                Persistence-M | Bus-Id        Disp.A | Volatile Uncorr. ECC |
    | Fan  Temp  Perf          Pwr:Usage/Cap |        Memory-Usage | GPU-Util  Compute M. |
    |                                        |                      |              MIG M. |
    |=========================================+======================+======================|
    |  0  Quadro P400                    Off | 00000000:82:00.0 Off |                  N/A |
    | 34%  39C    P8              N/A /  N/A |    80MiB /  2048MiB |      0%      Default |
    |                                        |                      |                  N/A |
    +-----------------------------------------+----------------------+----------------------+
                                                                                           
    +---------------------------------------------------------------------------------------+
    | Processes:                                                                            |
    |  GPU  GI  CI        PID  Type  Process name                            GPU Memory |
    |        ID  ID                                                            Usage      |
    |=======================================================================================|
    |    0  N/A  N/A      615      C  HandBrakeCLI                                26MiB |
    |    0  N/A  N/A    20764      C  HandBrakeCLI                                26MiB |
    |    0  N/A  N/A    33874      C  HandBrakeCLI                                26MiB |
    +---------------------------------------------------------------------------------------+
    TheDreadPirate
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    #2
    2024-09-28, 01:34 AM
    Can you show screenshots of the docker config for the Jellyfin container?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    majorkuso
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    #3
    2024-09-28, 10:58 PM
    (2024-09-28, 01:34 AM)TheDreadPirate Wrote: Can you show screenshots of the docker config for the Jellyfin container?


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    TheDreadPirate
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    #4
    2024-09-28, 11:57 PM
    Can you try with the official image instead of the binhex image?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    majorkuso
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    Posts: 4
    Threads: 1
    Joined: 2024 Sep
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    Country:United States
    #5
    2024-10-01, 01:24 AM
    I can try. how do I restore my settings and libraries from a fresh install?
    TheDreadPirate
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    #6
    2024-10-01, 01:55 AM
    Well, using the official image would be in a separate container. We don't need to fully setup with the official image yet. We are just testing whatever the root cause is is specific to the binhex image or to unRAID.

    I probably should have asked this earlier. What version of unRAID are you running?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    majorkuso
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    Posts: 4
    Threads: 1
    Joined: 2024 Sep
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    Country:United States
    #7
    2024-10-01, 02:04 AM
    I am running Version 6.12.2 2023-06-29
    TheDreadPirate
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    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #8
    2024-10-01, 01:15 PM (This post was last modified: 2024-10-01, 01:15 PM by TheDreadPirate. Edited 1 time in total.)
    You are quite a few versions behind. Regardless, from what I'm reading, you need to install Nvidia drivers via a plugin? The driver version in your first post is new enough, but some of the other Nvidia packages may not be?

    https://github.com/ich777/unraid-nvidia-driver
    https://forums.unraid.net/topic/98978-pl...ia-driver/

    I have a test unRAID setup, but it has AMD graphics, which does not require additional drivers to work with Jellyfin in docker.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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