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    Jellyfin Forum Support Troubleshooting User allow tag failing to filter

     
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    User allow tag failing to filter

    User allow tag failing to filter
    azwillnj
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    Country:United States
    #1
    Yesterday, 03:11 AM
    This problem has been happening for about 2 months but was working fine before then.

    I have my kid's account set to Allow items with tag: kids1. (The thought being that as he gets older I can make new tags with older content, kids2, kids3, etc. then have the option to give younger kids access to the earlier stuff with earlier numbers)

    This has been working great for months but after an update about 2 months ago it keeps breaking. The tags are present in the content when I go look at it but the kid account is only showing the name of the show with 0 episodes available. 

    To fix the issue I have to go into the show, delete the tag and re-add the same tag in the metadata. It seems to break overnight making me think some sort of library scan is breaking it.
    Duvel
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    Posts: 80
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    Joined: 2023 Jul
    Reputation: 4
    Country:Belgium
    #2
    3 hours ago (This post was last modified: 3 hours ago by Duvel. Edited 2 times in total.)
    You approach is wrong. Jellyfin has a special metadata field for CUSTOM parental control, you should use it instead to avoid headaches.

    On any contain, click the 3 dots and then "Edit Metadata". Scroll down and find "Parental Rating". This one is the official parental rating that is grabbed online (imdb, tvdb, etc....). Its not always populated, or its not always correct to your own tastes.

    That's precisely why, beside it, you have "Custom rating". Adapt that one and it will never move, never be deleted or changed, and it will always take precedence over the official rating..

    Also by using the rating classification in the list of choices (All, 6, 12, 14, 16...) you only do the job once instead of changing kid1, to kid2, to kid3 for everything as your kid grow up. You just have to edit your kid account and define which age rating stuff he can see.
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