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    Jellyfin Forum Support Troubleshooting Networking & Access Dashboard Access not working

     
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    Dashboard Access not working

    IPAddress:8096 pointing to something else
    LakesideScott
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2024 Jul
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    Country:United States
    #1
    2024-07-01, 03:53 PM
    I have been trying to get to a point where I can access my Jellyfin Media remotely (via internet).  It has been working fine within my home network for a few years, served from various devices.  I know how to use Jellyfin fairly well within my home network.

    I was playing around with the network settings to try to familiarize myself with what I will eventually need to do to access Jellyfin over the internet.  I was being careful to not save any changes to the https settings or anything else.  If I changed something, I changed it back.  Or so I thought.

    Now, I can't access the dashboard or any part of Jellyfin.  When I type 192.168.X.X:8096 I get redirected to http://192.168.X.X:8096/https://TNAS.onl...kname/web/

    I am using the following:

    Jellyfin installed on a Terramaster NAS
    Terramaster assigned "networkname" to me for remote access (which works for accessing files, etc.)
    Terramaster TOS 5.1
    Jellyfin version 10.9.6.1
    Computer OS: MX Linux 23.3
    Browser: Vivaldi 6.8.3381.46

    I have no problem uninstalling and reinstalling Jellyfin but I think my settings would be retained and the problem would persist.  So my two-part question is how can I access my dashboard in the current installation or how can I clear all of my Jellyfin settings for a new installation? 6.8.3381.46
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
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    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-07-01, 04:22 PM
    Did you set a published URI or base URL? You can manually edit the network.xml to undo what you did. For the record, once you start setting up remote access, literally the only thing you need to do in Jellyfin itself is check "Allow remote connections".
    Jellyfin 10.10.7 (Docker)
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    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
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