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    Jellyfin Forum Support Troubleshooting Dolby vision on LG G4

     
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    Dolby vision on LG G4

    LV948651
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    Junior Member

    Posts: 9
    Threads: 4
    Joined: 2025 Jan
    Reputation: 0
    #1
    2025-01-11, 11:59 PM
    Hi,

    My setup is a htpc i3 12100 serving as both a server and a player, connected by hdmi to my lg g4 tv.
    Server is running on windows with both latest version of the server itself and jellyfin media player.

    I have the following file:
    Code:
    Beeld
    Titel: 4K HEVC Dolby Vision Profile 7.6 (HDR10)
    Codec: HEVC
    AVC: No
    Profiel: Main 10
    Niveau: 153
    Resolutie: 3840x2160
    Beeldverhouding: 16:9
    Anamorf: No
    Geïnterlinieerd: No
    Verversingssnelheid: 23.976025
    Bitsnelheid: 68922 kbps
    Bitdiepte: 10 bit
    Beeldbereik: HDR
    Bereiktype beeld: HDR10
    DV-titel: Dolby Vision Profile 7.6 (HDR10)
    DV-versie (major): 1
    DV-versie (minor): 0
    DV-profiel: 7
    DV-niveau: 6
    Voorinstelling DV-rpu: 1
    Voorinstelling DV-el: 1
    Voorinstelling DV-bl: 1
    Id voor signaalcompatibiliteit DV-bl: 6
    Kleurruimte: bt2020nc
    Kleuroverdracht: smpte2084
    Primaire kleuren: bt2020
    Pixelformaat: yuv420p10le
    Ref-frames: 1

    Which it says is dolby vision, however, when it is played the dolby vision logo is not displayed and the tv does not recognise it as DV.
    I read the lg g4 only recognises dolby vision from mp4 containers, but I haven't figured out how to remux to mp4 or if that's even possible/relevant.


    I hope I'm missing something obvious. What could be the cause?
    Thanks!
    bitmap
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    Posts: 791
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    Joined: 2023 Jul
    Reputation: 24
    #2
    2025-01-12, 03:36 AM
    You can try...

    Code:
    ffmpeg -i "INFILE.mkv" -map 0:v:0 -map 0:a:0 -c copy "OUTFILE.mp4"

    Replace the stream indices (last number in the -map calls) with whatever streams you desire. Note that MP4 does not support embedded subtitles. I'm also unsure whether Profile 7 is supported on LG TVs. Profile 8 is generally desired. The above should be a quick copy to MP4 and you can give that a try on your G4. I own a C1 and have had the same struggle. I don't do DV any longer, I honestly couldn't tell much of a difference.
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

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    LV948651
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    Posts: 9
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    #3
    2025-01-12, 11:05 AM
    (2025-01-12, 03:36 AM)bitmap Wrote: You can try...

    Code:
    ffmpeg -i "INFILE.mkv" -map 0:v:0 -map 0:a:0 -c copy "OUTFILE.mp4"

    Replace the stream indices (last number in the -map calls) with whatever streams you desire. Note that MP4 does not support embedded subtitles. I'm also unsure whether Profile 7 is supported on LG TVs. Profile 8 is generally desired. The above should be a quick copy to MP4 and you can give that a try on your G4. I own a C1 and have had the same struggle. I don't do DV any longer, I honestly couldn't tell much of a difference.

    Hi, thanks for your response. I have to apologize and have to ask where I input that code?
    TheDreadPirate
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    Posts: 15,375
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    Country:United States
    #4
    2025-01-12, 04:12 PM
    You would open a command prompt.

    Code:
    cd C:\Program Files\Jellyfin
    ffmpeg.exe -i "C:\path\to\INFILE.mkv" -map 0:v:0 -map 0:a:0 -c copy "C:\OUTFILE.mp4"
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    theguymadmax
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    Posts: 1,052
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    #5
    2025-01-12, 04:47 PM (This post was last modified: 2025-01-12, 04:49 PM by theguymadmax. Edited 1 time in total.)
    (2025-01-12, 04:12 PM)TheDreadPirate Wrote:
    Code:
    cd C:\Program Files\Jellyfin
    ffmpeg.exe -i "C:\path\to\INFILE.mkv" -map 0:v:0 -map 0:a:0 -c copy "C:\OUTFILE.mp4"

    On Windows, the correct Jellyfin path should be C:\Program Files\Jellyfin\Server\
    Also, the c:\ drive is usually protected, so ensure your output is in another folder.

    Code:
    Run this from PowerShell:
    cd 'C:\Program Files\Jellyfin\Server\'

    then

    .\ffmpeg.exe -i "C:\path\to\INFILE.mkv" -map 0:v:0 -map 0:a:0 -c copy "C:\temp\OUTFILE.mp4"
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