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    Jellyfin Forum Support Troubleshooting Unable to open the app "jellyfin"

     
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    Unable to open the app "jellyfin"

    Unable to open the app "jellyfin" Please open it in the same lan.
    Chris_in_soCal
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    Junior Member

    Posts: 4
    Threads: 2
    Joined: 2025 Apr
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    Country:United States
    #1
    6 hours ago
    I am new to this and am really pleased on how the jellyfin app is working so far on my new Ugreen NAS.

    The one thing that is frustrating is that every two days when I open the jellyfin app on my windows 11 computer thru the Ugreen app to update the new movies I have added I get a message

    Unable to open the app "jellyfin" Please open it in the same lan.

    The only way to get it working is to restart the Ugreen NAS server.

    Is there something I can do that will resolve this?
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