Windows Client 1.10.1 QtWebEngineProcess error

[DitchPickle24]

I installed the new 1.10.1 client on a Windows 10 computer and the app crashes when launching.

Dialog Title is QtWebEngineProcess.exe - Application Error.

Dialog Message is "The application is unable to start correctly (0xc0000142).

Any ideas?

[TheDreadPirate]

Can you share the JMP log with us?

C:\Users\<yourUser>\appdata\local\jellyfinmediaplayer\log

Post it to pastebin and share the link to it.

[DitchPickle24]

yes, i will try to get the log.

this computer ran 64-bit 1.9.1 fine.

I tried 1.10.0 with the same error.

I then downloaded the 32-bit version of 1.10.1 and it seems to work. I've installed 1.10.1 x64 on 3 other similar computers without issue.

[DitchPickle24]

I uninstalled the x86 version in order to reinstall the x64 version to get you the log file, and now the x64 version opens without the Qt error! sorry, I'll get the log if i have this happen on another install. I'm assuming the log gets overwritten with each reinstall?

[TheDreadPirate]

I think the JMP log gets overwritten each time you open the app.