Erreur fatale

[Franckguib]

Bonsoir,

Je viens vers vous car j'ai un souci avec le lancement de plusieurs vidéos, ci-joint le message d’erreur.

Je ne comprends pas pourquoi cela ne marche pas avec certains films.

Merci d'avance

[TheDreadPirate]

Can you share your jellyfin and ffmpeg logs via pastebin?

[Franckguib]

{"Protocol":0,"Id":"0b2991cbe8d0550d8bd5fb1b3d5dca32","Path":"/home/yunohost.multimedia/franck/Video/Films/BAC NORD.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv","Size":null,"Name":"BAC NORD","IsRemote":false,"ETag":"adfe4c9c5d685f6cfd308e48e6980128","RunTimeTicks":null,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[],"MediaAttachments":[],"Formats":[],"Bitrate":null,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}

/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G  -i file:"/home/yunohost.multimedia/franck/Video/Films/BAC NORD.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -sn  -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "50e2fbd426595ff43c88a4d44820980c-1.mp4" -start_number 0 -hls_base_url "hls/50e2fbd426595ff43c88a4d44820980c/" -hls_segment_filename "/var/cache/jellyfin/transcodes/50e2fbd426595ff43c88a4d44820980c%d.mp4" -hls_playlist_type event -hls_list_size 0 -y "/var/cache/jellyfin/transcodes/50e2fbd426595ff43c88a4d44820980c.m3u8"


ffmpeg version 7.0.2-Jellyfin Copyright © 2000-2024 the FFmpeg developers
  built with gcc 10 (Debian 10.2.1-6)
  configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
  libavutil      59.  8.100 / 59.  8.100
  libavcodec    61.  3.100 / 61.  3.100
  libavformat    61.  1.100 / 61.  1.100
  libavdevice    61.  1.100 / 61.  1.100
  libavfilter    10.  1.100 / 10.  1.100
  libswscale      8.  1.100 /  8.  1.100
  libswresample  5.  1.100 /  5.  1.100
  libpostproc    58.  1.100 / 58.  1.100
[in#0 @ 0x556bcb3d19c0] Error opening input: Permission denied
Error opening input file filehome/yunohost.multimedia/franck/Video/Films/BAC NORD.mkv.
Error opening input files: Permission denied

[TheDreadPirate]

Pretty clear that Jellyfin does not have permission to read the files.

Code:

[in#0 @ 0x556bcb3d19c0] Error opening input: Permission denied
Error opening input file file:/yunohost.multimedia/franck/Video/Films/BAC NORD.mkv.
Error opening input files: Permission denied

[Franckguib]

Oui c'était les droits du fichier video.

Merci