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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Unable to Access Web Client on Fresh Install

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    Unable to Access Web Client on Fresh Install

    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #11
    2024-10-29, 01:23 PM
    If UFW is inactive, you have to enabled it.

    Code:
    sudo ufw enable

    Then the rules you add become active. But that wouldn't prevent Jellyfin from starting.

    Share the output of this command.

    Code:
    sudo apt list --installed | grep jellyfin

    Then share the output of this command via pastebin.com.

    Code:
    sudo journalctl -u jellyfin -n 200 --no-pager
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Pollo
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    Junior Member

    Posts: 14
    Threads: 3
    Joined: 2024 Oct
    Reputation: 0
    Country:United States
    #12
    2024-10-29, 01:41 PM
    (2024-10-29, 01:23 PM)TheDreadPirate Wrote: If UFW is inactive, you have to enabled it.

    Code:
    sudo ufw enable

    Then the rules you add become active.  But that wouldn't prevent Jellyfin from starting.

    Share the output of this command.

    Code:
    sudo apt list --installed | grep jellyfin

    Then share the output of this command via pastebin.com.

    Code:
    sudo journalctl -u jellyfin -n 200 --no-pager

    Here is the result of the first command:

    Code:
    WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

    jellyfin-ffmpeg7/unknown,now 7.0.2-5-noble amd64 [installed,automatic]
    jellyfin-server/unknown,now 10.10.0+ubu2404 amd64 [installed,automatic]
    jellyfin-web/unknown,now 10.10.0+ubu2404 all [installed,automatic]
    jellyfin/unknown,now 10.10.0+ubu2404 all [installed]

    Here is the pastebin of the second command: https://pastebin.com/zvwB0fXN
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #13
    2024-10-29, 01:54 PM
    Code:
    sudo systemctl stop jellyfin
    sudo chown -R jellyfin: /var/lib/jellyfin /etc/jellyfin /var/cache/jellyfin /usr/share/jellyfin
    sudo systemctl start jellyfin
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    1
    Pollo
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    Junior Member

    Posts: 14
    Threads: 3
    Joined: 2024 Oct
    Reputation: 0
    Country:United States
    #14
    2024-10-29, 02:00 PM
    It worked! I'm not the best when it comes to managing permissions, but those commands will help me for future updates. Thank you so much!
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