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    Jellyfin Forum Support Troubleshooting Error while saving Live TV configuration

     
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    Error while saving Live TV configuration

    TheHellSite
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    Posts: 2
    Threads: 1
    Joined: 2024 Feb
    Reputation: 0
    #1
    2024-02-12, 03:12 PM (This post was last modified: 2024-03-01, 04:21 PM by TheHellSite. Edited 1 time in total.)
    Hello all,

    saving any type of Live TV configuration gives me an error as shown below.

    Code:
    Server: jellyfin
    Version: 10.8.13
    OS: Linux
    Architecture: X64

    1. Go to: Jellyfin --> Live-TV
    2. Add Tuner --> M3U Tuner
    3. Provide the path to the m3u file --> press Ok
    4. Hit Save.
    5. "Alert: There was an error saving the TV provider. Please ensure it is accessible and try again."

    Everytime I hit Save the below error appears in the logfile.
    Code:
    [2024-02-12 15:55:46.503 +01:00] [INF] [35] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: "CustomAuthentication" was forbidden.

    It is not a permission issue between the jellyfin user and the m3u file, since it is stored in the same directory as the other media files.
    Not even with the user jellyfin as the owner of the file the M3U Tuner configuration can be saved.
    It is also not a firewall permission issue, the LXC running jellyfin is allowed to access the DVB-C tuner.

    The same error also appears if I try to save ...
    • a random IP:Port combination as a HD Homerun tuner.
    • the "LegalStream Live News Playlist", referenced in the Jellyfin Live-TV setup guide.

    Therefore I think there is some sort of internal error in Jellyfin.
    I even found a closed GitHub issue wich could be related to my issue but has not been answered by any dev: https://github.com/jellyfin/jellyfin/issues/9203


    Kind Regards
    TheHellSite
    TheHellSite
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    Posts: 2
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    Joined: 2024 Feb
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    #2
    2024-03-01, 04:19 PM (This post was last modified: 2024-03-01, 09:54 PM by TheHellSite. Edited 2 times in total.)
    Bump.

    I opened a GitHub issue.
    https://github.com/jellyfin/jellyfin/issues/11089
    ski007
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    Posts: 12
    Threads: 2
    Joined: 2024 Mar
    Reputation: 0
    Country:Poland
    #3
    2024-07-21, 05:38 PM (This post was last modified: 2024-07-21, 05:50 PM by ski007. Edited 1 time in total.)
    "Alert: There was an error saving the TV provider. Please ensure it is accessible and try again."
    I have the same error when adding the file: .m3u?
    Jellyfin.Server 10.9.7
    Linux Mint (Virginia) ubuntu 22.04 / HWE kernel (bare metal)
    Intel N100
    32GB DDR5
    OS Lexar NM620 2TB M.2
    Storage
    Lexar NM620 2TB M.2
    Mobo: MiniPC (Topton X6C )

    TheDreadPirate
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    Posts: 15,375
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    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-07-21, 07:27 PM
    Is the URL still valid? Opening the URL in VLC is a good test.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ski007
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    Junior Member

    Posts: 12
    Threads: 2
    Joined: 2024 Mar
    Reputation: 0
    Country:Poland
    #5
    2024-07-21, 09:08 PM
    Yes, the .m3u file works correctly on VLC / MPV on PC and I also checked the program on a mobile phone / Android: VLC / IPTVpro
    My configuration contains a login and password, maybe that's the problem, but nowadays it's probably necessary for security.
    e.g.
    ..............
    #EXTM3U
    #EXTINF:-1 tvg-id="e6jhjkshfjka8b4fc0agjkgd5da157f" tvg-chno="1",TV1
    http://login:password@192.168.1.xx:9981/...ofile=pass
    ................
    #EXTM3U
    #EXTINF:-1 tvg-id="e6jhjkshfjka8b4fc0agjkgd5da157f" tvg-chno="1",TV1
    http://login:password@xxxxx.duckdns.org:...ofile=pass
    ................
    Jellyfin.Server 10.9.7
    Linux Mint (Virginia) ubuntu 22.04 / HWE kernel (bare metal)
    Intel N100
    32GB DDR5
    OS Lexar NM620 2TB M.2
    Storage
    Lexar NM620 2TB M.2
    Mobo: MiniPC (Topton X6C )

    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2024-07-22, 01:37 AM
    I am pretty sure that authenticated streams are not supported directly in Jellyfin. I think you'd have to use something like Threadfin or some other M3U proxy.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ski007
    Offline

    Junior Member

    Posts: 12
    Threads: 2
    Joined: 2024 Mar
    Reputation: 0
    Country:Poland
    #7
    2024-07-22, 03:51 PM (This post was last modified: 2024-07-22, 04:20 PM by ski007. Edited 3 times in total.)
    I created an .m3u list with TV channels (DVB-T2) in the Tvheadend program, which is also on the same PC with the Jellyfin server :-)
    A standard command in a web browser to the Tvheadend server, after which we receive a .m3u list
    Code:
    http://IP-server-Tvheadend:9981/playlist

    I tried adding my TV-DVBT2 to Jellyfin also with the tvheadend v12 plugin. I would have everything in Jellefin ... but nothing wants to work, it only shows TV recording files which, after starting, have a time shift of the sound ... I will probably give up the TV option on Jellyfin because direct playback from an .m3u file in another program works very well for me yes on PC and Android.
    Jellyfin.Server 10.9.7
    Linux Mint (Virginia) ubuntu 22.04 / HWE kernel (bare metal)
    Intel N100
    32GB DDR5
    OS Lexar NM620 2TB M.2
    Storage
    Lexar NM620 2TB M.2
    Mobo: MiniPC (Topton X6C )

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