Windows上的英特尔弧色调映射

[otakian]

Hello,

Recently migrated over from linux to windows on my main gaming/server. Below is my configuration

• Host OS - Windows 11 24H2 Build 26100.3476
  
• Jellyfin Server/Web v10.10.6 running as a service
  
• Intel Arc A380 Sparkle Elf - Driver 32.0.101.6653
  

My question revolves around HDR tonemapping on intel arc cards on windows. Per the threads I found OpenCL tonemapping via the standard tonemapping option is generally the better option and what worked best on linux. Now on windows per the documentation OpenCL should be the only one working however with testing the OpenCL version appears to fail to find a sutiable graphics card but the VPP tonemapping works just fine despite docs saying to the contrary.

Just wanted to ask is this the intended behavior on the latest windows build? If not let me know and I'll submit a github ticket.

Thank you in advance!

[TheDreadPirate]

What CPU do you have in the system? And did you perform the additional GPO configuration steps?

https://jellyfin.org/docs/general/admini...ndows-host

AFAIK, standard OpenCL tone mapping should work. The driver you have installed is not a known problem version.

[otakian]

I have a 7950x3D. I have not configured the additional remote desktop disabling options but I'll try that now.

[otakian]

Ok configured it according to the article and still getting this error when attempting standard OpenCL tonemapping

Code:

ffmpeg version 7.0.2-Jellyfin Copyright (c) 2000-2024 the FFmpeg developers
  built with clang version 19.1.7
  configuration: --cc=clang --pkg-config-flags=--static --extra-cflags=-I/clang64/ffbuild/include --extra-ldflags=-L/clang64/ffbuild/lib --prefix=/clang64/ffbuild/jellyfin-ffmpeg --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-ptx-compression --enable-lto=thin --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-d3d12va --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
  libavutil      59.  8.100 / 59.  8.100
  libavcodec    61.  3.100 / 61.  3.100
  libavformat    61.  1.100 / 61.  1.100
  libavdevice    61.  1.100 / 61.  1.100
  libavfilter    10.  1.100 / 10.  1.100
  libswscale      8.  1.100 /  8.  1.100
  libswresample  5.  1.100 /  5.  1.100
  libpostproc    58.  1.100 / 58.  1.100
[AVHWDeviceContext @ 0000024d8f058840] Using device 8086:56a5 (Intel(R) Arc(TM) A380 Graphics).
[AVHWDeviceContext @ 0000024d96ab8c80] Error creating a MFX session: -9.
[AVHWDeviceContext @ 0000024d96ab9e80] No matching devices found.
Device creation failed: -19.
Failed to set value 'opencl=ocl@dx11' for option 'init_hw_device': No such device
Error parsing global options: No such device

[TheDreadPirate]

Can you use DDU to purge the Intel driver, reboot, reinstall the Intel driver, reboot, try again.

[otakian]

Sure thing, I'll report back in a bit.

[otakian]

OK did the whole DDU dance (safe mode, restart, install GPU drivers, restart, re-enable internet) and attempted regular tone mapping to once again be graced by the same "No matching devices found" error.

If it helps here are the settings I'm using:

Transcoding Settings

[TheDreadPirate]

Windows is not a VM, correct?

[otakian]

Correct, it's a baremetal install

---

I figured it out, for some reason my pc is registering my arc gpu as two different transcoding options (i.e. Index 0 and 1 are both Intel Arc). I decided to try using index 1 instead of the default index 0 and now it works. No idea why.

Thank you for troubleshooting though, it was helpful.