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    Jellyfin Forum Support Troubleshooting FFmpeg exited with code 1

     
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    FFmpeg exited with code 1

    Transcoding fails with error: FFmpeg exited with code 1
    Trance Kat
    Offline

    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2023 Jul
    Reputation: 0
    #1
    2023-07-08, 10:45 PM
    Hello all.

    I recently purchased an HP EliteDesk 800 G3 i5-7500 for the iGPU (my main server is dual Xeon) to use with Jellyfin.

    When I attempt to play a file that requires transcoding, I get an error from Jellyfin:
    Playback Error
    The client isn't compatible with the media and the server isn't sending a compatible media format.

    The error in the logs(https://pastebin.com/YCXicTb9):
    Code:
    [16:52:39] [ERR] [26] Jellyfin.Api.Helpers.TranscodingJobHelper: FFmpeg exited with code 1

    [16:52:39] [ERR] [26] Jellyfin.Server.Middleware.ExceptionMiddleware: Error processing request. URL GET /videos/b3fae46f-4530-ca85-782a-d859fc30fc9a/hls1/main/0.ts. 


    The file is an HEVC with AAC audio.  The client is a wimpy chromebook.  The file does play directly.  I'm at a loss as to what I can do to fix this.  I am grateful to any help.  Thank you in advance!

    The environment:
    Code:
    tino:~# cat /etc/os-release
    NAME="Alpine Linux"
    ID=alpine
    VERSION_ID=3.18.2
    PRETTY_NAME="Alpine Linux v3.18"

    tino:~# lspci
    00:02.0 VGA compatible controller: Intel Corporation HD Graphics 630 (rev 04)

    tino:~# lscpu
      Model name:            Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz

    tino:~# docker -v
    Docker version 23.0.6, build ef23cbc4315ae76c744e02d687c09548ede461bd
    tino:~# docker compose version
    Docker Compose version v2.17.3

    docker-compose.yml content
    Code:
    ######################
      jellyfin:
        image: linuxserver/jellyfin:latest
        container_name: jellyfin
        environment:
          - TZ=${TZ}
          - PUID=${PUID}
          - PGID=${PGID}
          - UMASK=022 #optional
          - DOCKER_MODS=linuxserver/mods:jellyfin-opencl-intel
        volumes:
          - ${APPSCONFIGDIR}/jellyfin/transcodes:/config/data/transcodes
          - ${APPSCONFIGDIR}/jellyfin:/config
          - ${MEDIADIR}/:/data
          - /opt/vc/lib:/opt/vc/lib #optional
        ports:
          - 8096:8096
          - 8920:8920 #optional
        restart: always
        devices:
          - /dev/dri/renderD128:/dev/dri/renderD128  #optional
    thornbill
    Offline

    Core Team

    Posts: 176
    Threads: 6
    Joined: 2023 Jun
    Reputation: 8
    Country:United States
    #2
    2023-07-09, 02:02 AM
    Ffmpeg output is logged separately. If you can share the ffmpeg log it should include details as to why it exited.
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