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    Jellyfin Forum Support Troubleshooting Transcoding intermittent issue

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    Transcoding intermittent issue

    CUDA_ERROR_NO_DEVICE: no CUDA-capable device is detected
    thunderb0lt
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    Posts: 9
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    #11
    2025-03-07, 09:40 AM
    That’s a clever workaround. It’s not an ideal solution, but at least it keeps things running. Have you looked into whether the GPU is being reset or if there’s a driver issue? Maybe checking dmesg or nvidia-smi logs could provide more clues. Also, does the issue happen under specific workloads, or is it random? Curious if there’s a more permanent fix.
    _Nick
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    #12
    2025-06-01, 05:27 PM (This post was last modified: 2025-06-01, 05:47 PM by _Nick. Edited 2 times in total.)
    Hi,

    I'm bumping this thread as I'm experiencing the same intermittent issue, and no reliable fix or root cause has been identified. It’s also under-discussed and may be fuelling the perception that Nvidia GPUs are unreliable for Docker-based Jellyfin transcoding.

    Issue:
    Transcoding works flawlessly for days or weeks, then suddenly stops working with users experiencing a fatal error immediately after triggering any transcoding:
    Dashboard logs show: 
    Code:
    CUDA_ERROR_NO_DEVICE: no CUDA-capable device is detected

    Rebooting the system always restores functionality. Restarting just the Jellyfin Docker container (on Ubuntu) does not resolve it, only a full system reboot does, after which transcoding works again for extended periods.

    Testing:
    I'm currently testing whether unattended upgrades affecting the Linux kernel are the cause. I've set a reminder to update this post in 4–5 weeks if disabling unattended upgrades works.

    Regards,
    Nick
    Softw: Jellyfin 10.10.7, Docker, Ubuntu Server LTS
    Hardw: i5-7600K@5GHz, RTX 3080Ti, 64GB DDR4-3200, SATA SSD, 12TB Toshiba HDD (7200RPM 185MB/s)
    Users: 4 max concurrent (3 remote, 1 LAN, 1 remote 4K)
    Network: 1Gbps↓ / 115Mbps↑
    Media: Some 4K HDR remuxes
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