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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification file not found

     
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    file not found

    use jellyfin on truenas scale base on [ docker ]
    zhengbiubiu
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    Joined: 2024 Nov
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    #1
    2024-11-04, 11:54 AM
    hi guys, i just upgrade truenas scale to 24.10 [use docker]。
    then i had to reinstall jellyfin,and i use zhe config data director which i have been used for a long time。
    but when scan metadata,there is an exception saied could not find file。And when i try to paly video,the exception also saied file not found


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    TheDreadPirate
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    #2
    2024-11-04, 01:48 PM
    Is the storage locally attached or on a NAS? Does the container have permission to access the folders and files?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    zhengbiubiu
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    #3
    2024-11-05, 03:48 AM (This post was last modified: 2024-11-05, 03:49 AM by zhengbiubiu.)
    1.yes,zhe media storage on a truenas scale
    2.yes,i checked it in the container and can access

           
    (2024-11-05, 03:48 AM)zhengbiubiu Wrote: 1.yes,zhe media storage on a truenas scale
    2.yes,i checked it in the container and can access
    zhengbiubiu
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    #4
    2024-11-05, 04:02 AM (This post was last modified: 2024-11-05, 04:03 AM by zhengbiubiu.)
    (2024-11-05, 03:48 AM)zhengbiubiu Wrote: 1.yes,the media storage on a truenas scale
    2.yes,i checked it in the container and can access


    (2024-11-05, 03:48 AM)zhengbiubiu Wrote: 1.yes,zhe media storage on a truenas scale
    2.yes,i checked it in the container and can access

    and it is strange that some metadata is normal ,and the other seems has no privalige

    (2024-11-05, 04:02 AM)zhengbiubiu Wrote: [quote="zhengbiubiu" pid='41585' dateline='1730778497']
    1.yes,the media storage on a truenas scale
    2.yes,i checked it in the container and can access


    [quote="zhengbiubiu" pid='41585' dateline='1730778497']
    1.yes,zhe media storage on a truenas scale
    2.yes,i checked it in the container and can access

    and it is strange that some metadata is normal ,and the other seems has no privalige


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    TheDreadPirate
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    #5
    2024-11-05, 04:51 PM
    I'd need to see your full jellyfin log. Can you share that via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    zhengbiubiu
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    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Nov
    Reputation: 0
    #6
    2024-11-06, 09:27 AM
    (2024-11-05, 04:51 PM)TheDreadPirate Wrote: I'd need to see your full jellyfin log.  Can you share that via pastebin?

    Thank you so much~   this problem can be ignored。 I created a  new dir for config,and i works fine 。thanks  one more time~
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