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    Jellyfin Forum Support Troubleshooting Missing Webui?

     
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    Missing Webui?

    Working then not? Lots of info below
    Azriall
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    Junior Member

    Posts: 6
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    Country:United Kingdom
    #1
    2024-04-15, 07:11 AM (This post was last modified: 2024-04-15, 10:49 AM by Azriall. Edited 2 times in total.)
    Good morning

    So I had Jellyfin up and running, no issues. Then the next day I tried logging into Jellyfin via the webui and got access forbidden, or timed out. I had installed no additional software between the two except to update ubuntu and mess around with making shared folders for the media to be stored in


    Running Ubuntu 22.04 LTS server
    Latest versuin of Jellyfin, installed via Debian rep (per website guide)
    Jellyfin installed Natively (Don't understand Dockers yet)
    Connected directly into my router
    Could connect via all media inside and outside my house
    Made a previous post about making media folders
    Connect to Server via SSH

    Now
    Running Ubuntu 22.04 LTS server
    Latest versuin of Jellyfin, installed via Debian rep (per website guide)
    Jellyfish installed natively
    connected directly to router
    No changes to router
    Can't access on any platform with IP address internally or externally
    Removed installation
    reinstalled
    Same result
    Can't see it listening on port 8096.
    service listed as active and running

    Did a check and found the following

    The server is expected to host the web client, but the provided content directory is either invalid or empty: /usr/lib/jellyfin/bin/jellyfin-web. If you do not want to host the web client with the server, you may set the '--nowebclient' command line flag, or set'hostwebclient=false' in your config settings.

    I have uninstalled it and reinstalled it a few times. I've followed the commands on the jellyfish debian/ubuntu installation guide. If it helps the only hicup I find is a message about the kernal being different and then needing to restart services. WSDD often needs to be restarted.
    mcarlton00
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    Kodi Addon Maintainer

    Posts: 145
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    Joined: 2023 Sep
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    Country:United States
    #2
    2024-04-15, 12:28 PM
    What do the Jellyfin logs say? If systemd says it's running, but it's not listening on port 8096, there's a good chance that it encountered an error during startup and the logs will give you a better idea of where to start looking.
    Azriall
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    Junior Member

    Posts: 6
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    Joined: 2024 Apr
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    Country:United Kingdom
    #3
    2024-04-15, 02:54 PM
    Thanks for responding, where can i find the log and i'll have that info as soon as I get home
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
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    #4
    2024-04-15, 07:50 PM
    What is the output of "sudo systemctl restart jellyfin"?

    /var/log/jellyfin is where writes its logs.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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