fire stick 4k max can't connect to server

[manbearpig]

I am new to this, and rubbish at networking so bear with me here.

I made a jellyfin (version 10.8.12) server on a desktop pc. (Windows 10). PC on ethernet connection to router. I can connect to this server just fine from my phone.

My new fire stick 4k max running jellyfin app 0.15.12 cannot find the server. I have tried using both server name and ip address.

I just want a local server so i've done no port forwarding or anything fancy. I literally just want to be able to connect to it in my house.

I am at a loss as to how to solve this.

any help greatly appreciated

[wsgolfer]

Hi manbearpig, I’m new to this as well, by in my experience late last week I had to put in the port as well. By default Jellyfin is configured to listen on port 8096. So maybe try putting in your.ip.address.here:8096 and see if it’s able to connect?

[FireSale]

1. **Network Check:**
- On Windows 10:
- Open Command Prompt.
- Type ipconfig and press Enter.
- Note the IPv4 address and subnet mask.
- On Fire Stick:
- Access network settings.
- Verify the IP address and subnet match the Windows 10 network.

2. **Firewall Permissions:**
- On Windows 10:
- Go to Control Panel > Windows Defender Firewall.
- Check Inbound Rules for Jellyfin access.
- Add a rule if missing to allow connections on Jellyfin's port (usually 8096 or 8096).

3. **Jellyfin Settings:**
- Access Jellyfin Dashboard on Windows 10 (usually via a web browser).
- Navigate to Dashboard > Network settings.
- Check for any IP-based restrictions or limitations. Ensure "Allow remote connections within the local network" or a similar setting is enabled.

4. **Use IP Address:**
- On the Fire Stick:
- Open the Jellyfin app.
- Instead of using the server name, input the server's IP address directly when adding the server.
- Format: http://server_ip:port (e.g., http://192.168.1.100:8096).

5. **Restart Devices:**
- On Fire Stick:
- Access settings > Device > Restart.
- On Windows 10:
- Restart the computer.

6. **Logs Inspection:**
- On Windows 10:
- Access Jellyfin's logs (usually found in the Jellyfin installation folder).
- Look for log files with timestamped entries and search for errors or warnings related to connections from Fire Stick.

[manbearpig]

Thanks, I'll give that a try. see what happens