Cant login or create user after reinstall

[Dozo_G]

Dear Forum,

I have installed jellyfin from the SynoCommunity on a NAS.
I couldn't get the scan for items working at all, it remained at 0% all the time. (even after a few hours)
- I had given sc-jellyfin read permissions to the folder containing the movies
- I had given sc-ffmpeg7 read permissions for the same folder.
- I had enabled advanced share permissions and there i alsi gave sc-jellyfin and sc-ffmpegy read permissions

I checked the logfile and no longer found the permissions error , but there was still no progress on the scanning

So I guessed I must have missed something in the process, so I wanted to start over again.
I uninstalled jellyfin (choosing the option "erase all of the package date filed).
Then reinstalled it.

But then, when openeing the package, it does not give me the option to register a new user (admin user) , but asks me to sign in with a user.
But it does not recognize my old user(s) or passwords.
So it seems that it vaguely remembers there were users before, but it deleted the credentials


How do i completely remove traces from the system so that I can reinstall from fresh?
Or how do I create a new user if I can only get the sign-in page
Oh, btw.. the Forgot password option does not help. (Please try again within your home network to initiate the password reset process... but I AM on the home network)

Thanks people.

---

Wow, that aged well.

I opened the jellyfin app again from within the synology homepage again after posting.. and it goes straight to

/web/#/wizardstart.html

So that problem seems solved!!!
Let's hope i can scan my files after making new users etc etc.

[Dozo_G]

Scanning works too.
I will have to reorganize and rename folders for the results to conform to the standards.

Why can't I select subfolders as a library starting point?

[TheDreadPirate]

Why can't I select subfolders as a library starting point?

Are you asking why you aren't able to?  Or why you SHOULDN'T you select sub folders?

And what do these sub folders contain?  Individual movies?  Or did you organize your content into genres or something?