Hardware transcoding error (AMD GPU)

[KingCharlesVI]

First off, I am aware that Nvidia and Intel are vastly superior for Jellyfin, but I had a card lying around so decided to put it to use.

• I'm using a Sapphire RX 5600 XT
  
• CPU is a Ryzen 5 5600G with Integrated Radeon Graphics
  
• Win10 latest version as of Dec 2024
  
• Jellyfin 10.10.3
  
• Latest AMD Adrenalin drivers (24.12.1)
  
• I followed this guide
  
• Hardware acceleration is set to AMD AMF
  
• Specific settings in these screenshots (I have tried also enabling HEVC encoding and decoding, and 10 bit decoding)
  
• When trying to view movies, the player exits with critical error
  

Log attached.
  FFmpeg.Transcode-2024-12-31_00-57-31_e4fc24a9413d29737d74db47a38e7cda_a88c14df.txt (Size: 75.01 KB / Downloads: 51)
Thanks in advance!

[nyanmisaka]

[AVHWDeviceContext @ 000002e86b375a40] Using device 1002:1638 (AMD Radeon™ Graphics).
...
[h264_amf @ 000002e87688ad80] CreateComponent(AMFVideoEncoderVCE_AVC) failed with error 1

It looks like the APU driver isn't working properly. If you don't plan to use it, you can disable it in the BIOS, otherwise you'll need to install the legacy driver.

https://www.amd.com/en/resources/support...-VEGA.html

[KingCharlesVI]

[AVHWDeviceContext @ 000002e86b375a40] Using device 1002:1638 (AMD Radeon™ Graphics).
...
[h264_amf @ 000002e87688ad80] CreateComponent(AMFVideoEncoderVCE_AVC) failed with error 1

It looks like the APU driver isn't working properly. If you don't plan to use it, you can disable it in the BIOS, otherwise you'll need to install the legacy driver.

https://www.amd.com/en/resources/support...-VEGA.html

Thanks for the reply!! 

I assumed that the problem was that Jellyfin was trying to use the onboard graphics of the CPU (the APU) instead of the dedicated GPU card, but you have confirmed that - thank you!

I do not plan on using the onboard graphics of the CPU (the APU) for Jellyfin, so I am assuming that I can disable it in the bios? Now I just have to find where the option is hidden (my bios version is weird and doesn't have a lot of the settings it should).

[RolfiePolfie]

Dear people,

I am running into the following problem. I recently bought a new motherboard and processor because the old one was almost 10 years old and I was running into some performance issues.
After some research I ended up with the AMD Ryzen 5 5600GT, with a built-in graphics card. This was to save on electricity costs. My previous set also had a built-in GPU and Jellyfin made good use of it, as soon as I let the transcoder use the AMD-AMF it ran like a charm, without any configuration. So I thought I could do that with this installation as well. By the way, it is a completely clean installation! But without result. As soon as I set the settings to AMD-AMF, Jellyfin no longer wants to play video. If I set it to the open source variant (VAAPI) it plays most of it, but completely on the CPU. The GPU is not touched.

My system is as follows:
MSI AM4 mainboard
AMD Ryzen 5 5600GT this contains the Vega 7 GPU
32GB Ram
Windows Server 2022
According to CPU-Monkey my GPU supports the following formats:

h264: Decode / Encode
AV1: No
h265 / HEVC (8 bit): Decode / Encode
h265 / HEVC (10 bit): Decode / Encode
VP8: Decode / Encode
VP9: Decode / Encode
VC-1: Decode
AVC: Decode / Encode
JPEG: Decode / Encode

The transcoding log states:
[AVHWDeviceContext @ 000002ea641534c0] Using device 1002:1638 (AMD Radeon™ Graphics).
[av1_amf @ 000001ab165cfe00] CreateComponent(AMFVideoEncoderHW_AV1) failed with error 1

I reinstalled the GPU driver multiple times, tried the pro driver from AMD, the Adrenaline driver from AMD, both wont install through the installer, I had to install manually through the device manager and pointed it to the inf file.

I don’t know what to do next. Is there anything I can do to try? Am I forgetting something?

Oh, before I forget, I write down all my tests below:

With AMD-AMF
Hardwaredecodering inschakelen voor
H264
HEVC
MPEG2
VC1
VP9
HEVC 10bit
VP9 10bit (NOT AV1)

Opties voor hardwarecodering
Hardwarecodering inschakelen
(Sorry, in Dutch)

Movie: 4K HDR
Android JellyFin app : Does not run, but GPU spikes a few times
Android Findroid App : Does not run, but GPU spikes a few times
Edge browser : Does not run, but GPU spikes a few times
FireFox browser : Does not run, but GPU spikes a few times

Movie: 1080P H264 SDR
Android JellyFin app : Runs, but no GPU used (CPU 17%)
Android Findroid App : Runs, but no GPU used (CPU 2%)
Edge browser : Does not run, but GPU spikes a few times
FireFox browser : Runs, but no GPU used (CPU 17%)

With VAAPI:
VA-API-apparaat
Dit is de render-node die wordt gebruikt voor hardwareversnelling.
/dev/dri/renderD128
Hardwaredecodering inschakelen voor
H264
HEVC
MPEG2
VC1
VP8
VP9
HEVC 10bit
VP9 10bit

Movie: 4K HDR :
Android JellyFin app : Runs, but no GPU used (CPU 100%)
Android Findroid App : Runs, but no GPU used (CPU 100%)
Edge browser : Runs, but no GPU used (CPU 100%)
FireFox browser : Runs, but no GPU used (CPU 100%)

Movie: 1080P H264 SDR
Android JellyFin app : Runs, but no GPU used (CPU 17%)
Android Findroid App : Runs, but no GPU used (CPU 2%)
Edge browser : Runs, but no GPU used (CPU 100%)
FireFox browser : Runs, but no GPU used (CPU 15%)

Unlike the topic starter, I do plan to use the APU. Is that even possible?

With kind regards,
Rolf

/Edit
I managed to install the latest drivers from this thread: https://www.reddit.com/r/AMDHelp/comment...rver_2022/

Now I will try again.

Unfortunately, still the same outcome.. I don't know what to do next, any ideas are welcome!

[TheDreadPirate]

Code:

AMFVideoEncoderHW_AV1) failed with error 1

You enabled AV1 encoding.

[RolfiePolfie]

   
I specifically disabled the AV1 encoding:


And still the transcoding log states the following:

Stream mapping:
  Stream #0:0 -> #0:0 (hevc (native) -> av1 (av1_amf))
  Stream #0:1 -> #0:1 (truehd (native) -> aac (libfdk_aac))
Press [q] to stop, [?] for help
[av1_amf @ 000002a3fb37c840] CreateComponent(AMFVideoEncoderHW_AV1) failed with error 1

I have a tv-show from the nineties which is according to Jellyfin a MPEG2 encoded video. And even this one is transcoded to AV1. Is there a possibility to disable transcoding to AV1?

[TheDreadPirate]

You disabled AV1 decoding. There is another check box labeled "Allow encoding in AV1 format" a bit farther down.

[Efficient_Good_5784]

As @TheDreadPirate states, your iGPU cannot handle decoding or encoding AV1 video.
There are two options in Jellyfin's transcoding page for AV1 (one for decoding and one for encoding). Disable both.

Any transcoding involving AV1 will have to be handled entirely on the CPU.

If you need AV1 HWA, you'll need to buy and use a newer CPU or GPU that has AV1 HWA support.

[RolfiePolfie]

Hi, thank you both for your answers, I must say, I feel a little stupid. Completely overlooked the setting. I will try that at once!

And is it working like a charm! GPU at 100%, I know it is not the strongest, but it should always be better than the gpu from 10 years old!

Again, thank You for Your help!