• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Hardware transcoding weirdness with differing clients.

     
    • 0 Vote(s) - 0 Average

    Hardware transcoding weirdness with differing clients.

    A-Gift-Of-Flame
    Offline

    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2025 Apr
    Reputation: 0
    #1
    2025-04-30, 09:31 AM
    My issue/ the issue I have found, is hardware encoding, both Nvenc, and Quicksync, fail to start media only when connecting to a hosted website, tested so far with Brave, Chrome, and Firefox. 
    This does not appear to be a codec issue, as h.264, and HEVC, were both tested.

    When using Jellyfin Media Player, both work fine.

    Starting off my server deployment is a Proxmox LXC, on a razer laptop with specs.

    PROX HOST:
    OS: Proxmox VE 8.4.1 x86_64
    Host: Blade 15 Base Model (Early 2020) - RZ09-0328 5.04
    Kernel: 6.8.12-10-pve
    CPU: Intel i7-10750H (12) @ 5.000GHz
    GPU: Intel CometLake-H GT2 [UHD Graphics]
    GPU: NVIDIA GeForce RTX 2060 Mobile

    LXC :
    OS: Ubuntu 22.04.5 LTS x86_64

    I don't know if this is helpful, necessarily since it works on JMP but I thought it best to lay it all out there.

    This issue is easily replicable by logging into the web client.

    I hope this is not me being a dumdum, any and all conversation surrounding hardware encoding issues seem to be with the setup itself, and not the web client, so I thought it best to make this post.

    ### Reproduction Steps

    0? Use Jellyfin server LXC

    1. Log in to Jellyfin web client
    2. Enable hardware encoding
    3. start any video media
    4. Fails

    ### Expected/Actual behaviour

    1. Enable hardware encoding
    2. start any video media
    3. successful start

    ### Logs

    Quicksync 
    ''' 
    ffmpeg version 7.1.1-Jellyfin Copyright © 2000-2025 the FFmpeg developers 
    built with gcc 11 (Ubuntu 11.4.0-1ubuntu1~22.04) 
    configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc 
    libavutil 59. 39.100 / 59. 39.100 
    libavcodec 61. 19.101 / 61. 19.101 
    libavformat 61. 7.100 / 61. 7.100 
    libavdevice 61. 3.100 / 61. 3.100 
    libavfilter 10. 4.100 / 10. 4.100 
    libswscale 8. 3.100 / 8. 3.100 
    libswresample 5. 3.100 / 5. 3.100 
    libpostproc 58. 3.100 / 58. 3.100 
    Device creation failed: -542398533. 
    Failed to set value 'vaapi=va:,vendor_id=0x8086,driver=iHD' for option 'init_hw_device': Generic error in an external library 
    Error parsing global options: Generic error in an external library 
    '''

    Nvenc 
    ''' 
    ffmpeg version 7.1.1-Jellyfin Copyright © 2000-2025 the FFmpeg developers 
    built with gcc 11 (Ubuntu 11.4.0-1ubuntu1~22.04) 
    configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc 
    libavutil 59. 39.100 / 59. 39.100 
    libavcodec 61. 19.101 / 61. 19.101 
    libavformat 61. 7.100 / 61. 7.100 
    libavdevice 61. 3.100 / 61. 3.100 
    libavfilter 10. 4.100 / 10. 4.100 
    libswscale 8. 3.100 / 8. 3.100 
    libswresample 5. 3.100 / 5. 3.100 
    libpostproc 58. 3.100 / 58. 3.100 
    [AVHWDeviceContext @ 0x5d7f198f77c0] cu->cuInit(0) failed -> CUDA_ERROR_NO_DEVICE: no CUDA-capable device is detected 
    Device creation failed: -542398533. 
    Failed to set value 'cuda=cu:0' for option 'init_hw_device': Generic error in an external library 
    Error parsing global options: Generic error in an external library 
    '''

    ### Server version

    10.10.7

    ### Web version

    10.10.7

    ### Build version

    10.10.7

    ### Platform

    Windows, Android

    ### Browser

    Brave, Chrome, and Firefox.


    I am fairly certain this is actually a bug, however I got denied on github and told to go to troubleshooting.
    So, here I am.
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode