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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: Black screen after rebooting VM

     
    • 0 Vote(s) - 0 Average

    SOLVED: Black screen after rebooting VM

    Kiwa
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    Junior Member

    Posts: 32
    Threads: 6
    Joined: 2024 Aug
    Reputation: 0
    #1
    2024-08-24, 09:00 PM (This post was last modified: 2024-08-24, 09:24 PM by Kiwa. Edited 2 times in total.)
    Hi, my Jellyfin was working without any problem. I did a maintenance reboot of the virtual machine and now the Jellyfin WebUI is black, it also happens in the android app.
    I have cleared cache, rebooted the main machine, deleted a plugin that was giving warnings... nothing.

    Nothing strange appears in the LOG, I don't know what is happening and I can't find any help anywhere.

    The errors that appear in the Google page inspector are this and other ones (check screenshots):
    Code:
    main.jellyfin.bundle…8ea179f4fc2baed3a:2 Could not get current apiClient TypeError: Cannot read properties of undefined (reading 'currentApiClient')
        at 83237 (main.jellyfin.bundle…4fc2baed3a:2:252678)
        at s (runtime.bundle.js?4e…79f4fc2baed3a:1:155)
        at 52997 (main.jellyfin.bundle…4fc2baed3a:2:396155)
        at s (runtime.bundle.js?4e…79f4fc2baed3a:1:155)
        at 19432 (main.jellyfin.bundle…4fc2baed3a:2:413806)
        at s (runtime.bundle.js?4e…79f4fc2baed3a:1:155)
        at 80136 (main.jellyfin.bundle…4fc2baed3a:2:412696)
        at s (runtime.bundle.js?4e…79f4fc2baed3a:1:155)
        at 76289 (main.jellyfin.bundle…4fc2baed3a:2:365339)
        at s (runtime.bundle.js?4e…79f4fc2baed3a:1:155)
     

    Thanks a lot for the help.

    LOG:
    Code:
    [2024-08-24 21:50:05.598 +01:00] [INF] Jellyfin version: "10.9.9"
    [2024-08-24 21:50:05.617 +01:00] [INF] Environment Variables: ["[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_DATA_DIR, /mnt/dietpi_userdata/jellyfin]", "[JELLYFIN_CACHE_DIR, /mnt/dietpi_userdata/jellyfin/cache]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_RESTART_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_RESTART_OPT, --restartpath=/usr/lib/jellyfin/restart.sh]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]"]
    [2024-08-24 21:50:05.619 +01:00] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
    [2024-08-24 21:50:05.619 +01:00] [INF] Operating system: "Debian GNU/Linux 12 (bookworm)"
    [2024-08-24 21:50:05.619 +01:00] [INF] Architecture: X64
    [2024-08-24 21:50:05.620 +01:00] [INF] 64-Bit Process: True
    [2024-08-24 21:50:05.620 +01:00] [INF] User Interactive: True
    [2024-08-24 21:50:05.620 +01:00] [INF] Processor count: 8
    [2024-08-24 21:50:05.620 +01:00] [INF] Program data path: "/mnt/dietpi_userdata/jellyfin"
    [2024-08-24 21:50:05.620 +01:00] [INF] Log directory path: "/var/log/jellyfin"
    [2024-08-24 21:50:05.620 +01:00] [INF] Config directory path: "/etc/jellyfin"
    [2024-08-24 21:50:05.620 +01:00] [INF] Cache path: "/mnt/dietpi_userdata/jellyfin/cache"
    [2024-08-24 21:50:05.620 +01:00] [INF] Web resources path: "/usr/share/jellyfin/web"
    [2024-08-24 21:50:05.620 +01:00] [INF] Application directory: "/usr/lib/jellyfin/bin/"
    [2024-08-24 21:50:05.694 +01:00] [INF] Setting cache path: "/mnt/dietpi_userdata/jellyfin/cache"
    [2024-08-24 21:50:05.738 +01:00] [INF] Loading assemblies
    [2024-08-24 21:50:05.778 +01:00] [INF] Loaded assembly "ConfusedPolarBear.Plugin.IntroSkipper, Version=0.2.0.16, Culture=neutral, PublicKeyToken=null" from "/mnt/dietpi_userdata/jellyfin/plugins/Intro Skipper_0.2.0.16/ConfusedPolarBear.Plugin.IntroSkipper.dll"
    [2024-08-24 21:50:05.779 +01:00] [INF] Loaded assembly "Jellyfin.Plugin.SubtitleExtract, Version=4.0.0.0, Culture=neutral, PublicKeyToken=null" from "/mnt/dietpi_userdata/jellyfin/plugins/Subtitle Extract_4.0.0.0/Jellyfin.Plugin.SubtitleExtract.dll"
    [2024-08-24 21:50:05.788 +01:00] [INF] Loaded assembly "MimeKit, Version=4.7.0.0, Culture=neutral, PublicKeyToken=bede1c8a46c66814" from "/mnt/dietpi_userdata/jellyfin/plugins/Webhook_15.0.0.0/MimeKit.dll"
    [2024-08-24 21:50:05.797 +01:00] [INF] Loaded assembly "MailKit, Version=4.7.0.0, Culture=neutral, PublicKeyToken=4e064fe7c44a8f1b" from "/mnt/dietpi_userdata/jellyfin/plugins/Webhook_15.0.0.0/MailKit.dll"
    [2024-08-24 21:50:05.798 +01:00] [INF] Loaded assembly "MQTTnet.Extensions.ManagedClient, Version=4.3.6.1152, Culture=neutral, PublicKeyToken=fdb7629f2e364a63" from "/mnt/dietpi_userdata/jellyfin/plugins/Webhook_15.0.0.0/MQTTnet.Extensions.ManagedClient.dll"
    [2024-08-24 21:50:05.803 +01:00] [INF] Loaded assembly "Handlebars, Version=2.1.6.0, Culture=neutral, PublicKeyToken=22225d0bf33cd661" from "/mnt/dietpi_userdata/jellyfin/plugins/Webhook_15.0.0.0/Handlebars.dll"
    [2024-08-24 21:50:05.806 +01:00] [INF] Loaded assembly "MQTTnet, Version=4.3.6.1152, Culture=neutral, PublicKeyToken=fdb7629f2e364a63" from "/mnt/dietpi_userdata/jellyfin/plugins/Webhook_15.0.0.0/MQTTnet.dll"
    [2024-08-24 21:50:05.823 +01:00] [INF] Loaded assembly "BouncyCastle.Cryptography, Version=2.0.0.0, Culture=neutral, PublicKeyToken=072edcf4a5328938" from "/mnt/dietpi_userdata/jellyfin/plugins/Webhook_15.0.0.0/BouncyCastle.Cryptography.dll"
    [2024-08-24 21:50:05.825 +01:00] [INF] Loaded assembly "Jellyfin.Plugin.Webhook, Version=15.0.0.0, Culture=neutral, PublicKeyToken=null" from "/mnt/dietpi_userdata/jellyfin/plugins/Webhook_15.0.0.0/Jellyfin.Plugin.Webhook.dll"
    [2024-08-24 21:50:05.868 +01:00] [INF] Defined LAN subnets: ["127.0.0.1/8", "10.0.0.0/8", "172.16.0.0/12", "192.168.0.0/16"]
    [2024-08-24 21:50:05.868 +01:00] [INF] Defined LAN exclusions: []
    [2024-08-24 21:50:05.868 +01:00] [INF] Used LAN subnets: ["127.0.0.1/8", "10.0.0.0/8", "172.16.0.0/12", "192.168.0.0/16"]
    [2024-08-24 21:50:05.869 +01:00] [INF] Filtered interface addresses: ["127.0.0.1", "192.168.10.19"]
    [2024-08-24 21:50:05.869 +01:00] [INF] Bind Addresses ["0.0.0.0"]
    [2024-08-24 21:50:05.869 +01:00] [INF] Remote IP filter is "Allowlist"
    [2024-08-24 21:50:05.869 +01:00] [INF] Filtered subnets: []
    [2024-08-24 21:50:07.009 +01:00] [INF] Skip intro button successfully added
    [2024-08-24 21:50:07.076 +01:00] [INF] Loaded plugin: "Intro Skipper" "0.2.0.16"
    [2024-08-24 21:50:07.077 +01:00] [INF] Loaded plugin: "Subtitle Extract" "4.0.0.0"
    [2024-08-24 21:50:07.078 +01:00] [INF] Loaded plugin: "Webhook" "15.0.0.0"
    [2024-08-24 21:50:07.078 +01:00] [INF] Loaded plugin: "TMDb" "10.9.9.0"
    [2024-08-24 21:50:07.079 +01:00] [INF] Loaded plugin: "Studio Images" "10.9.9.0"
    [2024-08-24 21:50:07.079 +01:00] [INF] Loaded plugin: "OMDb" "10.9.9.0"
    [2024-08-24 21:50:07.085 +01:00] [INF] Loaded plugin: "MusicBrainz" "10.9.9.0"
    [2024-08-24 21:50:07.086 +01:00] [INF] Loaded plugin: "AudioDB" "10.9.9.0"
    [2024-08-24 21:50:07.144 +01:00] [INF] Kestrel is listening on "0.0.0.0"
    [2024-08-24 21:50:07.150 +01:00] [INF] Running startup enqueue
    [2024-08-24 21:50:07.251 +01:00] [INF] Running enqueue of items in library "Películas"
    [2024-08-24 21:50:07.261 +01:00] [INF] Running enqueue of items in library "Series"
    [2024-08-24 21:50:07.262 +01:00] [INF] Running enqueue of items in library "Películas Animadas"
    [2024-08-24 21:50:07.264 +01:00] [INF] Running enqueue of items in library "Películas Anime"
    [2024-08-24 21:50:07.266 +01:00] [INF] Running enqueue of items in library "Series Animadas"
    [2024-08-24 21:50:07.266 +01:00] [WRN] Unable to find linked item at path "/mnt/hddblack1tb/series animadas"
    [2024-08-24 21:50:07.312 +01:00] [INF] Running enqueue of items in library "Animes"
    [2024-08-24 21:50:07.585 +01:00] [WRN] The WebRootPath was not found: "/mnt/dietpi_userdata/jellyfin/wwwroot". Static files may be unavailable.
    [2024-08-24 21:50:07.603 +01:00] [INF] Running startup tasks
    [2024-08-24 21:50:07.604 +01:00] [INF] Watching directory "/mnt/hddblack1tb/peliculas"
    [2024-08-24 21:50:07.604 +01:00] [INF] Watching directory "/mnt/hddblack1tb/peliculas animadas"
    [2024-08-24 21:50:07.605 +01:00] [INF] Watching directory "/mnt/torrents/peliculas anime"
    [2024-08-24 21:50:07.605 +01:00] [INF] Watching directory "/mnt/torrents/series"
    [2024-08-24 21:50:07.605 +01:00] [INF] Watching directory "/mnt/torrents/animes"
    [2024-08-24 21:50:07.605 +01:00] [INF] Watching directory "/mnt/torrents/series animadas"
    [2024-08-24 21:50:07.606 +01:00] [INF] Watching directory "/mnt/torrents/peliculas animadas"
    [2024-08-24 21:50:07.606 +01:00] [INF] Watching directory "/mnt/torrents/peliculas"
    [2024-08-24 21:50:07.615 +01:00] [INF] Daily trigger for "Detect Intros and Credits" set to fire at 2024-08-25 00:00:00.000 +01:00, which is 02:09:52.3850602 from now.
    [2024-08-24 21:50:07.620 +01:00] [INF] Daily trigger for "Generar miniaturas de línea de tiempo" set to fire at 2024-08-25 03:00:00.000 +01:00, which is 05:09:52.3793448 from now.
    [2024-08-24 21:50:07.621 +01:00] [INF] Daily trigger for "Extraer imágenes de los capítulos" set to fire at 2024-08-25 02:00:00.000 +01:00, which is 04:09:52.3784494 from now.
    [2024-08-24 21:50:07.637 +01:00] [INF] Found ffmpeg version "6.0.1"
    [2024-08-24 21:50:07.657 +01:00] [INF] Available "decoders": ["libdav1d", "av1", "av1_cuvid", "av1_qsv", "h264", "h264_qsv", "h264_cuvid", "hevc", "hevc_qsv", "hevc_cuvid", "mpeg2video", "mpeg2_qsv", "mpeg2_cuvid", "mpeg4", "mpeg4_cuvid", "msmpeg4", "vc1_qsv", "vc1_cuvid", "vp8", "libvpx", "vp8_cuvid", "vp8_qsv", "vp9", "libvpx-vp9", "vp9_cuvid", "vp9_qsv", "aac", "ac3", "dca", "flac", "mp3", "truehd"]
    [2024-08-24 21:50:07.669 +01:00] [INF] Available "encoders": ["libsvtav1", "av1_nvenc", "av1_qsv", "av1_amf", "av1_vaapi", "libx264", "h264_amf", "h264_nvenc", "h264_qsv", "h264_v4l2m2m", "h264_vaapi", "libx265", "hevc_amf", "hevc_nvenc", "hevc_qsv", "hevc_vaapi", "mjpeg_qsv", "mjpeg_vaapi", "mpeg4", "msmpeg4", "libvpx", "libvpx-vp9", "aac", "libfdk_aac", "ac3", "alac", "dca", "flac", "libmp3lame", "libopus", "truehd", "libvorbis", "srt"]
    [2024-08-24 21:50:07.681 +01:00] [INF] Available filters: ["deinterlace_qsv", "deinterlace_vaapi", "hwupload_cuda", "hwupload_vaapi", "libplacebo", "overlay_opencl", "overlay_qsv", "overlay_vaapi", "overlay_vulkan", "overlay_cuda", "procamp_vaapi", "scale_cuda", "scale_opencl", "scale_qsv", "scale_vaapi", "scale_vulkan", "tonemap_cuda", "tonemap_opencl", "tonemap_vaapi", "vpp_qsv", "yadif_cuda", "zscale", "alphasrc"]
    [2024-08-24 21:50:07.750 +01:00] [INF] Available hwaccel types: ["cuda", "vaapi", "qsv", "drm", "opencl", "vulkan"]
    [2024-08-24 21:50:08.770 +01:00] [INF] FFmpeg: "/usr/lib/jellyfin-ffmpeg/ffmpeg"
    [2024-08-24 21:50:08.770 +01:00] [INF] ServerId: "b84be50f4ec240d3a8c41ac6bf7d2c9f"
    [2024-08-24 21:50:08.770 +01:00] [INF] Core startup complete
    [2024-08-24 21:50:08.770 +01:00] [INF] Startup complete 0:00:03.2772221
    [2024-08-24 21:50:10.632 +01:00] [INF] "Limpiar colecciones y listas de reproducción" Completed after 0 minute(s) and 0 seconds
    [2024-08-24 21:50:12.766 +01:00] [INF] "Actualizar extensiones" Completed after 0 minute(s) and 2 seconds
    [2024-08-24 21:50:19.834 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds
    [2024-08-24 21:50:49.835 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds
    [2024-08-24 21:51:19.833 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds
    [2024-08-24 21:51:49.835 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds
    [2024-08-24 21:52:19.833 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds
    [2024-08-24 21:52:49.838 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds
    [2024-08-24 21:53:19.842 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds
    [2024-08-24 21:53:49.844 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds
    [2024-08-24 21:54:19.846 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds
    [2024-08-24 21:54:49.848 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds
    [2024-08-24 21:55:19.849 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds
    [2024-08-24 21:55:49.847 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds
    [2024-08-24 21:56:19.849 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds


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    TheDreadPirate
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    Community Moderator

    Posts: 15,374
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    Country:United States
    #2
    2024-08-24, 10:43 PM
    Did you mean to type "8097" in the address bar instead of 8096?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Kiwa
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    Junior Member

    Posts: 32
    Threads: 6
    Joined: 2024 Aug
    Reputation: 0
    #3
    2024-08-25, 05:35 AM (This post was last modified: 2024-08-25, 06:53 AM by Kiwa. Edited 3 times in total.)
    (2024-08-24, 10:43 PM)TheDreadPirate Wrote: Did you mean to type "8097" in the address bar instead of 8096?

    The dietpi distribution uses port 8097 for Jellyfin.
    From the LOG errors I was able to solve one of the warnings that said "Unable to find linked item at path", but the screen is still black.

    I don't understand what happened, I didn't make any changes and it worked perfectly. I just restarted the virtual machine.

    I've also reinstalled Jellyfin and nothing. I'm still investigating.

    Edit:
    The error that Chrome shows is due to the plugin that I deleted manually. The folder no longer exists in /jellyfin/plugins/, nor in configurations.
    It keeps calling the plugin.
    I deleted the plugin thinking it was the cause of the error, but it still doesn't work.


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    Kiwa
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    Junior Member

    Posts: 32
    Threads: 6
    Joined: 2024 Aug
    Reputation: 0
    #4
    2024-08-25, 07:55 AM
    Oookay~ it's working now:
    1. I renamed the plugins folder.
    2. Rebooted.
    3. Jellyfin 10.9.10 update appeared, I updated and it worked.
    4. Renamed the Plugins folder again and everything is working as before with the same plugins.

    What could it have been?  Upside-down-face
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