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    Jellyfin Forum Support Troubleshooting SOLVED: Android/Chromecast Connection Issue

     
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    SOLVED: Android/Chromecast Connection Issue

    Chromecast With google TV Can't See Server
    AshleysRose
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    Posts: 6
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    Joined: 2025 Mar
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    #1
    2025-03-20, 04:42 AM (This post was last modified: 2025-03-20, 04:56 AM by AshleysRose. Edited 2 times in total.)
    Hi All,

    I've recently setup Jellyfin on my Asustor NAS, and while the Web setup was amazing and I can browse to it, I can't get either my Chromecast with Google TV or the Android App to work.
    I'm bundling both in because both give the same error message: Unable to reach Server.

    The Address I'm using, 192.168.1.101, is static, and, as above, working in the web browser:
       

     The Port is showing as 28096 on the website, but adding this doesn't make a difference:
       
       

    The Android App says version 2.6.2, and the Google TV says jellyfin-androidtv 0.18.6. The working Web version, in Chrome, is showing as 10.10.6
    Android app was installed form the Play Store, and Chromecast was installed from the Chromecast Play Store.
    These are the latest logs re attempting the above failed logins on first the Android evice then the Chromecast:
    https://hastebin.com/share/fibukitodi.csharp
    Go to solution
    TheDreadPirate
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    Posts: 15,374
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    Joined: 2023 Jun
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    #2
    2025-03-20, 02:01 PM
    You have NOT enabled https on the server, correct?

    Since it is using 28096, I'm assuming this is NOT a plain docker container? It is the "app" from Asustor's "store"?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    AshleysRose
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    Joined: 2025 Mar
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    #3
    2025-03-21, 12:46 AM
    (2025-03-20, 02:01 PM)TheDreadPirate Wrote: You have NOT enabled https on the server, correct?

    Since it is using 28096, I'm assuming this is NOT a plain docker container?  It is the "app" from Asustor's "store"?

    HTTPS is NOT enabled, yes.

    Docker, to my knowledge, isn't being used. There are 3 instances, 1 of which isn't working:

    Jellfin on Web, v10.10.6, IS connecting and streaming. 
    Jellyfin on google TV, jellyfin-androidtv 0.18.6 IS NOW connecting.
    Jellyfin on Android, 2.6.2, IS NOT connecting, giving the initialnial error screenshots I posted.

    The initial Jellyfin setup was done through the web client, after installing a version 10.10.3.r01 app on the NAS.
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
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    Country:United States
    #4
    2025-03-21, 12:30 PM
    Clear the Android app's cache?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    AshleysRose
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    Junior Member

    Posts: 6
    Threads: 2
    Joined: 2025 Mar
    Reputation: 0
    #5
    2025-03-28, 10:59 PM
    Adding Mesh WIFI to my home network resolved the Server connection issues with Jellyfin
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