Question about supported codecs and bitrates

[adobe-is-a-free-elf]

Running Jellyfin on a RPI4, so I'd like to use direct play as much as possible. I am streaming on a roku 4k and here are the logs from jellyfin:

Code:

[2024-03-30 01:31:07.030 +00:00] [INF] [32] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="Official Roku Client", Path="/data/tvshows/random-tv-show/random-tv-show.mkv", AudioStreamIndex=1, SubtitleStreamIndex=-2 ) => ( PlayMethod=Transcode, TranscodeReason=AudioCodecNotSupported, VideoBitrateNotSupported ) "media:/videos/140275de-7b19-f452-a325-044bc42fca95/stream?MediaSourceId=140275de7b19f452a325044bc42fca95&AudioStreamIndex=1&SubtitleStreamIndex=-2&api_key=<token>&SubtitleMethod=Encode&RequireAvc=false&Tag=1e8c0ff6568c20042d2ec8cde5a3ba08&TranscodeReasons=AudioCodecNotSupported,%20VideoBitrateNotSupported"

And here is the file info:

https://i.imgur.com/ZhxXlmG.png

Here is the file info for one that does direct streaming:

https://i.imgur.com/hBAxXYG.png

Is it simply the bitrate (10085 kpbs / 8469 kbps for video and 640 / 768 kbps for audio)? 

How to look for this info when downloading?

Any tips on setting up *arrs to filter out unsuported codecs?

[TheDreadPirate]

The Roku 4K should be able to play that video. It has to be something with the video like it has an inappropriate codec level, like level 50+ for 1080P/24 video when level 50+ is supposed to used with high frame rate 1080P or 4K videos.

There is a setting in Jellyfin for Roku (I don't have it in front of me so going from memory) where you can tell Roku to attempt to play H264 videos that it initially determined it couldn't play. Press the * on your remote, Settings....Playback?....then compatibility? Something like that.

[adobe-is-a-free-elf]

Hi, thanks for answering, I didn't bother checking the settings on the Roku app because I thought it was something server side.

For more info, I am using a Roku 4k 3940X2, Jellyfin app version 2.0.

>Press the * on your remote, Settings....Playback?....then compatibility

On this menu I have the option to enable HEVC codec, as it was disable by default. Enabling/disabling this option did not stop the server from transcoding.

HOWEVER, disabling the bitrate limit (enabled by default) on the Roku stopped the video transcoding!

So, for future reference if anyone stumbles upon the same problem: Settings....Playback?....then bitrate limit

I am now playing with the settings trying to get the audio to stop trancsoding, no luck as of yet. If you have any suggestions I'd gladly take them.