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    Jellyfin Forum Support Troubleshooting Plugin Catalogue Not Loading

     
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    Plugin Catalogue Not Loading

    SSL Exception when accessing plugin repo
    PeterRob
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    Junior Member

    Posts: 5
    Threads: 1
    Joined: 2024 Jun
    Reputation: 0
    #1
    2024-06-25, 02:11 AM
    [*]The version of Jellyfin you are running (e.g. 10.8.10): 10.9.7

    [*]Your installation method and platform (e.g. Linux Docker, Debian repository, Windows installer, etc.): Ubuntu apt repository

    Ubuntu 24.04, armhf

    Plugin catalogues do not load and an exception is shown in the log file.

    System time is synchronised


    Code:
    [2024-06-25 01:29:00.967 +00:00] [ERR] An error occurred while accessing the plugin manifest: "https://repo.jellyfin.org/files/plugin-unstable/manifest.json"
    System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
    ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid because of errors in the certificate chain: NotTimeValid
      at System.Net.Security.SslStream.SendAuthResetSignal(ReadOnlySpan`1 alert, ExceptionDispatchInfo exception)
      at System.Net.Security.SslStream.CompleteHandshake(SslAuthenticationOptions sslAuthenticationOptions)
      at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](Boolean receiveFirst, Byte[] reAuthenticationData, CancellationToken cancellationToken)
      at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
      --- End of inner exception stack trace ---
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-06-25, 02:19 AM
    You need to remove the unstable plugins catalog.

    In /etc/jellyfin/system.xml there will be a block for all the repos you have added to your install.

    Code:
    <PluginRepositories>
        <RepositoryInfo>
          <Name>Jellyfin Stable</Name>
          <Url>https://repo.jellyfin.org/files/plugin/manifest.json</Url>
          <Enabled>true</Enabled>
        </RepositoryInfo>
        <RepositoryInfo>
          <Name>Cloud9</Name>
          <Url>https://raw.githubusercontent.com/Cloud9Developer/Jellyfin-Newsletter-Plugin/master/manifest.json</Url>
          <Enabled>true</Enabled>
        </RepositoryInfo>
      </PluginRepositories>

    Remove the entry for the unstable repo.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    PeterRob
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    Junior Member

    Posts: 5
    Threads: 1
    Joined: 2024 Jun
    Reputation: 0
    #3
    2024-06-25, 03:16 AM
    [*]
    (2024-06-25, 02:19 AM)TheDreadPirate Wrote: You need to remove the unstable plugins catalog.

    In /etc/jellyfin/system.xml there will be a block for all the repos you have added to your install.

    Code:
      <PluginRepositories>
        <RepositoryInfo>
          <Name>Jellyfin Stable</Name>
          <Url>https://repo.jellyfin.org/files/plugin/manifest.json</Url>
          <Enabled>true</Enabled>
        </RepositoryInfo>
        <RepositoryInfo>
          <Name>Cloud9</Name>
          <Url>https://raw.githubusercontent.com/Cloud9Developer/Jellyfin-Newsletter-Plugin/master/manifest.json</Url>
          <Enabled>true</Enabled>
        </RepositoryInfo>
      </PluginRepositories>

    Remove the entry for the unstable repo.

    [*]I've removed the unstable plugins repo:

    [*]
    Code:
    <PluginRepositories>
        <RepositoryInfo> 
          <Name>Jellyfin Stable</Name>
          <Url>https://repo.jellyfin.org/files/plugin/manifest.json</Url>
          <Enabled>true</Enabled>
        </RepositoryInfo>
      </PluginRepositories>

    [*]Error remains:
    [*]
    Code:
    [2024-06-25 03:10:24.891 +00:00] [ERR] An error occurred while accessing the plugin manifest: "https://repo.jellyfin.org/files/plugin/manifest.json"
    System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
    ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid because of errors in the certificate chain: NotTimeValid
      at System.Net.Security.SslStream.CompleteHandshake(SslAuthenticationOptions sslAuthenticationOptions)
      at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](Boolean receiveFirst, Byte[] reAuthenticationData, CancellationToken cancellationToken)
      at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
      --- End of inner exception stack trace ---
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-06-25, 02:04 PM
    What OS is your server running?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    PeterRob
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    Junior Member

    Posts: 5
    Threads: 1
    Joined: 2024 Jun
    Reputation: 0
    #5
    2024-06-25, 10:24 PM
    (2024-06-25, 02:04 PM)TheDreadPirate Wrote: What OS is your server running?

    Ubuntu 24.04, armhf
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2024-06-25, 10:30 PM
    Go to /etc/ssl/certs. Do you have a certificate in there for ISRG_Root_X1.pem?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    PeterRob
    Offline

    Junior Member

    Posts: 5
    Threads: 1
    Joined: 2024 Jun
    Reputation: 0
    #7
    2024-06-25, 11:05 PM
    (2024-06-25, 10:30 PM)TheDreadPirate Wrote: Go to /etc/ssl/certs. Do you have a certificate in there for ISRG_Root_X1.pem?

    Code:
    root@hc2-2:/etc/ssl/certs# ls -al IS*
    lrwxrwxrwx 1 root root 51 Dec 13  2017 ISRG_Root_X1.pem -> /usr/share/ca-certificates/mozilla/ISRG_Root_X1.crt
    lrwxrwxrwx 1 root root 51 Aug 15  2023 ISRG_Root_X2.pem -> /usr/share/ca-certificates/mozilla/ISRG_Root_X2.crt
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