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    Jellyfin Forum Support Troubleshooting HEVC videos always too dark

     
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    HEVC videos always too dark

    HEVC videos always too dark
    andyr
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    #1
    2024-07-20, 06:40 PM
    Hi - 4k HEVC videos play in JF Media Server, but they are always very dark. This is the case on macos and tvos (via infuse).

    JF server log: https://gist.github.com/AndyRubio/86a46c...f05c62fae4
    ffmpeg log: https://gist.github.com/AndyRubio/56b4d7...e48a779830

    Film name is 'After Hours'.

    Can anyone see any obvious issues?

    Thanks Smiling-face
    theguymadmax
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    #2
    2024-07-20, 06:49 PM
    What are your server specs and transcode settings?
    andyr
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    #3
    2024-07-20, 07:38 PM
    Hi Smiling-face

    * Transcode settings: only 'Force Transcode Dolby Vision' is checked.

    * Are these the server settings?
    Performance:
    Parallel library scan tasks limit: 0
    Parallel image encoding limit: 0

    The server itself is: Asustor Drivestor 4 Pro AS3304T 4 Bay NAS, Quad Core 1.4 GHz CPU, 2GB RAM DDR4

    Does this help?

    (and thank you by the way!)
    theguymadmax
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    #4
    2024-07-20, 07:51 PM
    Transcode settings would be in Dashboard->Playback->Transcoding. I think the issue is that you need to enable tonemapping of HDR content to SDR, but Jellyfin doesn't support your ARM processor. So you're out of luck there.
    andyr
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    #5
    2024-07-20, 08:02 PM
    Thanks - good to know.
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