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    Jellyfin Forum Support General Questions BTS, Extras, Other Folders Not Loading

     
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    BTS, Extras, Other Folders Not Loading

    Behind The Scenes, Extras, and Other have content but are not visible within the user-side of the application.
    jravin
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 Jun
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    Country:United States
    #1
    2025-06-01, 08:40 PM
    Hello World!

    First post, hence the above.

    I am having an issue with a R&M series.  It is not loading the behind the scenes, extras, or other folders/directories.  The following is my directory structure, within SHOWS:

    rick-and-morty
    └------ season-3-2017
            ├------ behind-the-scenes
            │      ├------ RAM_S3-behind-the-scenes-peek-behindthescenes.mp4
            │      └------ et-cetera.mp4
            ├------ extras
            │      ├------ RAM_S3-ep-01-the-rickshank-rickdemption-extra.mp4
            │      └------ et-cetera.mp4
            ├------ other
            │      ├------ RAM_S3-full-ep-01-10-high-res-other.mp4
            │      └------ et-cetera.mp4
            ├------ RAM_S3-ep-01-the-rickshank-rickdemption.mp4
            └------ et-cetera.mp4

    When I am in user-land side the only thing that shows up is "RAM_S3-ep-01-the-rickshank-rickdemption.mp4" and the following episodes, but there is no reference to the Behind the Scenes, Extras, and Other videos.

    What might I do/try to remedy this?

    Thank you in advance.

    Debian 12
    11th Gen Intel Core i9-11900KF @ 3.50GHz
    Intel Battlemage G21
    AI818 M.2 PCIe Gen4 SSD (1TB)
    Ubiquiti UNAS Pro (RAID5 7x24TB = 144TB)
    bitmap
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    Posts: 851
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    Joined: 2023 Jul
    Reputation: 28
    #2
    2025-06-01, 10:55 PM
    I would say it's likely due to the fact that your naming scheme is all over the place at the moment. Jellyfin's parser uses folder names ("Series Name (YEAR)") and filenames as clues. Your folder is rick-and-morty while your episode names don't even match that nomenclature.

    Pick a small segment (maybe one season) and rename to match the spec. Files, folders, all of it. If that resolves the issue, you've found the culprit. Then you can decide what you want to do next. There are tools that can help.
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

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    jravin
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    Country:United States
    #3
    2025-06-04, 05:42 PM (This post was last modified: 2025-06-04, 05:45 PM by jravin.)
    Thank you for giving me a soft RTFM.

    Using the guidance from https://jellyfin.org/docs/general/server/media/shows/ I renamed directories and files to the following, and now all of the media files are showing up in jellyfin.

    ./rick-and-morty imdbid-tt2861424/
    └── season 03 (2017)
        ├── behind the scenes
        │   ├── rick-and-morty-S03-behind-the-scenes-peek-behindthescenes.mp4
        │   ├── rick-and-morty-S03-inside-ep-01-the-rickshank-rickdemption-behindthescenes.mp4
        │   ├── rick-and-morty-S03-inside-ep-02-rickmancing-the-stone-behindthescenes.mp4
        │   ├── rick-and-morty-S03-inside-ep-03-pickle-rick-behindthescenes.mp4
        │   ├── rick-and-morty-S03-inside-ep-05-the-whirly-dirly-conspiracy-behindthescenes.mp4
        │   ├── rick-and-morty-S03-inside-vindicators-3-the-return-of-worldender-behindthescenes.mp4
        │   ├── rick-and-morty-S03-rick-morty-origin-part-1-behindthescenes.mp4
        │   └── rick-and-morty-S03-rick-morty-origin-part-2-behindthescenes.mp4
        ├── extras
        │   ├── rick-and-morty-S03-E01-the-rickshank-rickdemption-extra.mp4
        │   ├── rick-and-morty-S03-E02-rickmancing-the-stone-extra.mp4
        │   ├── rick-and-morty-S03-E03-pickle-rick-extra.mp4
        │   ├── rick-and-morty-S03-E04-the-return-of-worldender-extra.mp4
        │   └── rick-and-morty-S03-E05-the-whirly-dirly-conspiracy-extra.mp4
        ├── other
        │   ├── rick-and-morty-S03-E01-10-full-other.mp4
        │   └── rick-and-morty-S03-E01-10-high-res-full-other.mp4
        ├── rick-and-morty-S03E01-the-rickshank-rickdemption.mp4
        ├── rick-and-morty-S03E02-rickmancing-the-stone.mp4
        ├── rick-and-morty-S03E03-pickle-rick.mp4
        ├── rick-and-morty-S03E04-the-return-of-worldender.mp4
        └── rick-and-morty-S03E05-the-whirly-dirly-conspiracy.mp4

    I wanted to avoid using spaces wherever possible, as this server is running on a linux console and as I copy and move and modify files spaces in names are sometimes a hassle.

    The metadata was not pulled from anywhere, so I did have to manually clean up a few fields for each file, but there is a rhythm to it which allows for the pace to go faster.

    When I posted the above tree output I did see there are five files which break the naming convention, which I will rename once I post this.

    Again, thank you.

    (2025-06-04, 05:42 PM)jravin Wrote: When I posted the above tree output I did see there are five files which break the naming convention, which I will rename once I post this.


    Actually, it is in line with the above guidance.

    Debian 12
    11th Gen Intel Core i9-11900KF @ 3.50GHz
    Intel Battlemage G21
    AI818 M.2 PCIe Gen4 SSD (1TB)
    Ubiquiti UNAS Pro (RAID5 7x24TB = 144TB)
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