Qobuz App crashes Jellyfin

[zzz00]

Using windows Jellyfin 10.10.6 and everytime I open an app called Qobuz (music streaming service), my Jellyfin media player (current version) crashes. Running everything on one computer. There seem to be no logs generated when this happens and I can recreate it every time I open the two apps together. Can't reopen Jellyfin media player either, it just crashes immediately.

Any suggestions?

[TheDreadPirate]

If I had to guess, one or both apps are configured for exclusive mode and they're fighting over who has exclusive use of the audio output device.

[zzz00]

Neither is in exclusive mode. turning off normalize audio right above the exclusive mode setting on Jellyfin doesn't help either, although it let me open Qobuz and Jellyfin at the same time, but crashes Jellyfin if I play anything.

[TheDreadPirate]

Replicate the problem then share the Jellyfin Media Player log via privatebin.net.

C:\Users\yourUser\appdata\local\jellyfinmediaplayer\logs

[zzz00]

I didn't even realize JMP has its own logs. https://pastebin.com/7QnvHwE8

This seems to be an audio issue, odd thing is Qobuz should be set to use speakers directly connected and not my bluetooth headphones.

[TheDreadPirate]

Is JMP connecting to your bluetooth headphones while you attempt to play Qobus on the speakers?

Is Jellyfin Media Player configured to use the system default audio device? Or are you specifically telling JMP to output to the connected bluetooth headphones?

[zzz00]

JMP was set to auto and Qobus set to speakers. Oddly enough turning JMP to headphones crashes Qobuz and the audio on JMP doesn't work, but the app doesn't crash.

[TheDreadPirate]

It's either a Windows thing or a Qobuz thing. My desktop is on Linux and I opened Jellyfin Media Player and Feishin (another desktop audio client that supports Jellyfin) and tried outputting them to different devices (non-bluetooth) and I couldn't get either to crash. Both were playing at the same time.